Categories:

Accounts, Access, Support

• About AccessUH
  • AccessUH all-services list; & browser support information by service
    NOTE: services available to any particular individual will vary according to their specific associations within the university (e.g. student vs faculty or staff).
  • AccessUH login
• Accounts - general information
  • Best Practices
  • Passwords
  • Download Account Forms
  • Administrative
  • CougarNet
  • Email
    (Aliases: for Students, Faculty, and Staff;
    Exchange Accounts: for Faculty, Staff, POI only)
  • Instructional
  • Sponsored
  • Web Server
• Cougar Card
• Educause - create profile
• Change Management Committee (CMC)
• SCCM (System Center Configuration Manager)
• Microsoft 365
• Software Downloads - Students, Faculty, Staff
• Help Desk (IT Support Center)
• UIT Help Center
• Contact UIT Now
• Create or Manage a Case

Blackboard, Academic Learning and Staff Training Systems

• Blackboard Overview
  • Blackboard - Faculty Use
  • Blackboard - Student Use
  • Browser support for Blackboard
• Mediasite Lecture Capture - Faculty
• Faculty/Course Evaluation
  - Please see: MEC: Measurement and Evaluation Center site
• Classroom Equipment Training - Staff
• Cascade CMS Training for UH/UHS Website Access - Staff
• Skype Training (formerly Lync) - Staff
• UIT Security Training Overview
  • UIT Security Training - CSATS - Students
  • UIT Security Training - SOS - Faculty-Staff
• Educause Technology Training and News
• Technology Partners Program

Classrooms, Computer Labs, Printing, Computing

• Facilities and Business Equipment
  • Classroom Multimedia / Equipment
  • General Purpose Classrooms - Supported Classrooms
  • Hyflex Classrooms
    • HyFlex Classroom List with equipment lists and support contacts
    • Buildings with HyFlex Classrooms
    • HyFlex Classrooms by Type - Auditorium, Computer Lab, Conference Room, GP Classroom, Laboratory, Lecture Classroom, Multipurpose Room, Non-Class Meeting Space
  • Clickers
• Computer Labs (not managed by UIT)
• Printing
  • Printer Kiosk in Student Center North, and other printer locations on campus
  • See also: Copy Center site, Printing and Postal Services site
  • Printer Queues - creation and naming
• Computing
  • Backup Service
  • Research Computing
  • Obtain Hardware and Software
    • Purchasing Hardware for university business use
    • See also: Purchasing site - Staff
    • Download Software - Students, Faculty, Staff
  • Educause
  • IP and DNS Addresses
  • Obtain a Data Connection
  • Networks - Wireless
  • Fax Server
  • PeopleSoft Admin
• Computer Laptop Checkout Information for Tech Commons Laptop Checkout
• Computer Recommendations

myUH

• myUH login
• Browser support for myUH (PeopleSoft)
• Enrollment Management Dashboards
  - Please see: Institutional Research site

Residential Tech Support

• Technology Support for Resident Students
  • Facility or Room Support
    - Please see: UH Housing site Fix-It service links
  • Residential Life IT Support Ticket
  • Laundry Machine Support
    - Please see: LaundryView site
• RLH Dorm Lab Printers - and finding other printers around campus, Printer Kiosk
• Philo Edu - Resident Support
  • Teach for Amercia Philo Edu FAQs
  • Philo Edu Channels
  • Report a Problem with Philo Edu
    - Please see: Philo Help page/form
• Television: Philo Edu service and Roku device
• WiFi
  • WiFi Calling
• Redline App – Please see: UH Go

Phones, Email, E-Communication

• Phones
  • Rolm
  • Video Conferencing
  • Voicemail
  • Voip
• Email Accounts
• E-Communication (E-Comm)
  • Listserv/mailing lists
  • Disaster Recovery
  • Official University Communications
    (aka Marketing Email)
• Digital Signage
• Collaborative Services
• Skype for Business (formerly Lync)
  • Skype on Mobile Devices
• Microsoft 365
• Yahoo Email Issues
• Emergency Management System (ITAC)

Websites, Web Services, Web Technologies

• UH Website - Cascade CMS Access
• UH Website - Web Services
• UH Website Content - Please contact UH Web Marketing
• UHS - UH System Website - CMS Access
• UHS - UH System Website Content - Please contact UH Web Marketing
• UIT Software Downloads
• Web Services
  • CMS (Cascade - UH Website Content Management System)
  • Streaming Media
  • Audio & Video Production
  • Web Analytics - Google Analytics Request Form
• Campus Webcams
• Web Technologies Service Center (WTSC)
• Supported Browsers by UH Application
• Secure Socket Layer Certificates (SSL)
• IP and DNS Address Management
• Social Media

WiFi and Networks

• UH Wired network
• UH Wireless networks
  • UHSecure Wireless network
  • UH Unregistered wireless network
    (How to Register my WiFi Devices)
    
  • Eduroam wireless network
  • Eduroam-US (education roaming)
• WiFi - Resident Support
• VPN

UH IT Infrastructure, UH Community, Safety

• Network Connectivity (Internet, Internet2, Intranet)
• Federated Single Sign-On (Shibboleth)
• Web Application Acceleration (NetScaler)
• Directory Services (LDAP/Active Directory)
• File Shares
• Hosted Services
• Answerpoint for UH Main Listed Number (University Call Center)
• Client Management (SCCM)
• College/Division Technology Reviews
• Electronic Access Control System (BASIS)
• Incident Management: Intrusion Detection, Monitoring, Spam/Virus, Forensics, Response & Reporting
• Intrusion/Panic Alarm Systems
• Security Risk and Compliance Assessments
• Surveillance Camera Systems