KGMCA IT SERVICES

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THE OFFICE OF IT SERVICES AT THE MCGOVERN COLLEGE OF THE ARTS

Reliable Technology Support for the Arts Community

The IT Support Office provides essential technical services to ensure the Kathrine G. McGovern College of the Arts runs smoothly. We support faculty, staff, and students by maintaining hardware, managing software systems, and addressing tech-related issues. From troubleshooting daily problems to planning long-term technology upgrades, our goal is to empower academic and administrative success through reliable, innovative IT solutions. We work closely with other university IT units to ensure secure, streamlined, and up-to-date services that meet the evolving needs of the college.

 

 

STEVEN BEATTY 

Director of IT Support 

srbeatty@central.uh.edu

(713) 743 9362

 

HASSAN ALKINANI  

User Support Specialist 3 

halkina2@central.uh.edu

(713) 743 6894

WHAT WE DO

Our office provides technical support, system maintenance, device configuration, device ordering, user training, and security guidance. We serve as the frontline resource for resolving hardware and software issues and help facilitate access to university systems and platforms. 

OUR GOALS

Ensure rapid response and resolution of IT issues.  Support digital learning and administrative systems.  Provide secure and updated technology infrastructure.  Enable staff and faculty through training and system optimization.  Align IT strategy with KGMCA’s mission of creative and academic excellence.

 

 

REQUEST FORMS & RESOURCES

Use this form to submit service requests for technical issues, equipment, or software support.

SUBMIT IT REQUEST

A step-by-step resource for resolving common classroom AV and connectivity problems. 

AV Tech Tips

 

Request licensed Adobe Acrobat software, please email software@uh.edu

Request licensed software or access to digital tools supported by the college.  UH Software Download Site

Apply to borrow laptops or other devices for temporary academic use, please email kgmcatech@uh.edu

Feature Name Description Quick Link
AccessUH Allows you to use your CougarNet ID to access many UH online services https://accessuh.uh.edu/login.php
Password Reset Reset Cougarnet password https://uh.edu/password
Office 365 login Microsoft 365 Apps https://login.microsoft.com
Faculty & Staff UH Faculty & Staff Resources https://www.uh.edu/faculty-staff/
KGMCA IT Services KGMCA IT Services Provided KGMCA IT Services Provided.docx

 


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