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Cougar Move-In Guide

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Due to COVID-19, Student Housing and Residential Life has implemented new guidelines designed to support social distancing.

Move-in Sign Up Times:

Residents can begin signing up for a Move-in date and time beginning December 1. Move-In Sign Up Times are available from January 11th - 14th from 8am - 5pm. If you wish to move-in during a time after these dates, please complete this option in the Move-In Sign Up Form in your myHousing portal.

Mandatory requirements for move-in:

    • Face coverings will be required for all persons assisting in the move-in process.
    • Be sure to follow social distancing protocols, including maintaining six feet of social distancing
    • In order to adhere to strict sanitation protocols, there will be a limited number of carts available at the residence halls for students to use during the move-in process. We encourage you to bring your own moving supplies if possible.
    • Please note that residents will only be able to have two guests assist them while moving in.
    • If you or anyone attending move in with you are feeling sick or displaying the symptoms of COVID-19, you may not come to campus and will need to reschedule your move-in time. Please follow the UH COVID-19 FAQ for guidelines on reporting illness.

Review our Spring 2021 Housing COVID-19 FAQs

Stay informed about all the Housing COVID-19 updates by reviewing our Spring 2020 Housing COVID-19 FAQAs with all the guidance and protocols related to COVID-19, the University will adjust its guidance as necessary to reflect new information and findings.

Bring Your Cougar Card to Move-in

Your Cougar Card is the official University of Houston access card for all students, allowing you entry to your on-campus housing location, to use your ShastaBUCKS, meal plans and on-campus printing. Your card also gives you entry to the on-campus Recreation Center and free entry into most UH games and events. If you need to obtain your card before move-in, please contact the Cougar Card Office at 832.842.CARD (2273) or cougarcard@uh.edu.

For additional information regarding COVID-19 prevention please visit: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html

We ask that you please continue to watch this page for updates to the move-in process.

Spring Move-in will take place January 11 - 15, 2021. Residents will check in at their specific residence hall.
  1. Visit AccessUH and click on myHousing to:
    • Verify your room assignment
    • Check your assigned move-in date and time
    • View roommate information
    • For more information contact the housing office.
  2. Attend orientation - At orientation, you will:
  3. Visit AccessUH and follow the steps below to select your meal plan. For a full meal plan, eligibility details click here.
    • Use your myUH ID and password to log in to AccessUH
    • Select the Meal Plan icon
    • Select the "Buy Meal Plan" option from the menu
    • Select the appropriate semester (Fall 2020)
    • Choose a meal plan
    • View the meal plan terms and conditions
    • Check the box to accept the meal plan terms and conditions
    • Click "Buy"
    • Click "OK"
  4. Make a packing list - Review the suggested list of items to bring as well as prohibited items included in this guide. Be sure to talk with your roommate and/or suitemates to decide who is bringing shared items to avoid duplicates.
  • Moving supplies (Boxes, moving dolly, etc)
  • Cleaning supplies
  • Masks/PPE
  • Hand sanitizer
  • Disinfectant wipes
  • Face coverings
  • Thermometer
  • Cougar Card You will use it for check-in, dining and getting into your residence hall. Be sure to upload your photo here.
  • Linens pillow, blanket, quilt or comforter, pillow top or egg carton cushion, mattress pad, towels, washcloths, sheets (Beds in Cougar Village I & II and Moody Towers are extra long twin size beds. Beds in Bayou Oaks, Cougar Place, The Quad, and University Lofts are full-size beds.)
  • Desk lamp/desk organizers
  • Closet organizers
  • Personal toiletries including toilet paper (Shower caddy and shower shoes for Moody Towers)
  • Personal decor items posters, photos, etc. (No nails, screws or staples), only use blue painters tape or 3M Command Strips
  • High-efficiency laundry detergent, clothes hamper, iron/ironing board, hangers
  • Housekeeping supplies – spray cleaner, trash liners, small vacuum, air freshener
  • Surge protector - Fire Marshal requires these to be UL approved
  • Bicycle lock (if you bring a bicycle to campus, UHPD recommends U-shaped bike locks)
  • Computer/laptop
  • Food/eating utensils
  • For move-in day: bungee cords, plastic or tarp (in case of rain) 

TIP
- Make sure to pack all belongings in boxes or totes. Loose items can easily be lost or misplaced. All boxes and totes should be labeled with your name, residence hall, and room number so they can be clearly identified.

You are  strongly  encouraged to ensure your personal property and carry renters insurance, whether that be a special policy or as a part of the parents' or guardians' homeowners' policy. 

Emergency Preparedness Kit

In case of an unforeseen emergency, an emergency preparedness kit is recommended. Each kit should contain supplies for a 72-hour period. For a full list of recommended items, visit the Office of Emergency Management’s Emergency Preparedness Website:  Emergency Preparedness

Do not bring
  • Pets – Other than fish in a maximum 10-gallon tank
  • Open coil heating or cooking devices (toaster ovens, hot plates, space heaters)
  • Candles or incense
  • Fireworks
  • Weapons or anything that can be construed as a weapon*
  • Drugs/paraphernalia
  • Large amounts of cash
  • Tobacco -  UH is a  tobacco-free campus, this includes the use of electronic cigarettes and vape pens
  • Extension cords – Fire Marshal prohibits the use of extension cords
  • Multi-plug adapters without UL approved surge protectors
  • String lights such as Christmas lights unless battery operated
  • Hoverboards
  • Microwaves -  While it's ok to bring a microwave if absolutely necessary, we encourage most students not to, due to the fact the most residence halls have them in individual rooms and community kitchens.

*Use or possession of any items used as weapons, including, but not limited to, handguns, firearms, ammunition, fireworks, pellet guns, paintball guns, BB guns, knives, tasers, or explosive or noxious materials on University premises except in accordance with federal, state, local law, and/or University of Houston policy. NOTE: See University of Houston policy regarding Campus Carry at http://www.uh.edu/af/universityservices/policies/mapp/07/070105.pdf

A note about refrigerators

Several residence halls come equipped with refrigerating appliances.

  • Moody Towers - rooms come with a microwave-fridge
  • Cougar Village I and II - rooms come with a mini-fridge
  • Bayou Oaks - suites come with a full-size fridge
  • Cougar Place - suites come with a full-size fridge
  • The Quad - suites come with a full-size fridge
  • University Lofts – suites/rooms come with a full-size fridge

Due to limited space, it is recommended that you don’t bring extra refrigerating appliances.  

All residents will report directly to their residence halls to check-in.

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If you notice damage or issues in your room after moving in, you must submit a FIX-IT request within 48 hours to address the issue. If you do not submit a FIX-IT request could potentially be charged for preexisting damages after checkout. To submit a FIX-IT request you can: email fixit@uh.edu, call 713-743-4948, send a text message to fixit@uh.edu, or log online to AccessUH and find the FIX-IT icon.

If you run into any issues, please visit the 24/7 front desk in your building or call them at:

  • Cougar Village I 832.842.6020
  • Cougar Village II 713.743.6432
  • Moody Towers North 713.743.6057
  • Moody Towers South 713.743.6056
  • The Quad - 713.743. 6044
  • Cougar Place 713.743.6994
  • Bayou Oaks 713.743.6594
  • University Lofts 832.842.5638
Streaming Television

Philo Edu delivers live TV and DVR capabilities to your laptops, tablets, smartphones and TV sets anywhere on your campus network. It offers entertainment at your fingertips with the ability to watch live TV and record up to 20 hours of your favorite programs - news, sports, and series-all from the devices you use most. It's TV the way you want it: on your schedule, anywhere on campus.

For more information about Philo Edu, visit: http://www.uh.edu/infotech/help/resident-support/philo/

Peer-to-Peer Music or Video Downloading
In accordance with state and federal regulations, the University does not support illegal peer-to-peer music and video downloading.

Wireless (WiFi) Network Services 
WiFi is available in all residence halls. If you are having difficulty connecting to the network in your room, please visit  uh.edu/housing-support and submit a ticket.

  Get the Most out of WiFi

  1. 802.11ac is available in most Student Housing buildings. Go to uh.edu/improve-wifi and check our videos to make sure you can use the best WiFi infrastructure.
  2. Take the speed test. Visit  uh.edu/testmyconnection . If your speeds are slower than 5 Mbps, check the following settings to ensure your built-in WiFi adapter is optimized:
  3. Disable Power Savings Mode. Some devices will slow or turn off WiFi to conserve battery power. Maximize WiFi performance by changing your power settings
  4. Switch WiFi channel to 5GHz. 2.4GHz is a common frequency for electronic devices. To avoid wireless interference with these electronics, switch your device to 5GHz: Network Connections --> Adjust the Channel mode to prefer 5GHz
  5. A USB WiFi adapter. This is an easy way to enhance your device to get the fastest speeds available. UIT recommends the NetGear A6210, which is available on campus at the CougarByte and online stores or electronics retailers near you.
  6. Test a USB adapter before you purchase! Visit the Tech Commons Support Center to try a WiFi adapter and see how much of an improvement it is over your current WiFi connection.

Information Technology Support
There are several ways to get help with your IT needs. The most frequently asked for services involve general account issues (Cougarnet, Blackboard, etc.), your computer, how to set up wireless, and where to get the software.  

IT Support Center staff will be on-site during move-in to assist you. You can also reach us at:

Live Chat: uh.edu/livechat  - Monday through Friday, from 8am-8pm

Email:  support@uh.edu

Phone: 713-743-1411

In-Person: Tech Commons, the basement of MD Anderson Library, every day from 8am-8pm

You can also text UIT at 713.743.1411. This option is available Monday through Friday, from 8 am to 8 pm

UH ALERT is the official emergency notification system for the University of Houston. UH ALERT is used to provide prompt notification to students, faculty, and staff in the event that there is a condition that may threaten the health or safety of those on campus. To learn more and sign up, click http://alerts.uh.edu/about/

The University of Houston is vulnerable to impacts from tropical storms and hurricanes. This Hurricane Planning Guide provides guidelines and establishes protocols for an organized response to a hurricane. It addresses pre-storm preparation and post-storm recovery as well as management of the campus during a storm. Click on the following link to learn more information: http://www.uh.edu/emergency-management/ .

The University of Houston Police Department (UHPD) can be reached at 713-743-3333 or by dialing 911 from a campus phone. For resources and information, please visit www.uh.edu/police/