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Help Request Ticket System

CITE uses a cloud-based application that manages support services in our college. College of Education employees (faculty or staff) that have any technical requests will need to submit a CITE Help Ticket. All tickets will be received and addressed by our knowledgeable CITE team.

Help Tickets may include (but are not limited to):

  • Accounts
  • Computer Workstation
  • Software
  • Email
  • Classroom Support
  • Printer/Copiers
  • Account Permissions
  • Telephony
  • Computer Lab
  • Data Security
  • Training Session Requests

Visit our resource site to submit a Help Ticket. Active Cougarnet credentials are required ( and password).