The Division of Student Affairs staff engage customers with an ethic of care in a manner that demonstrates courtesy, attentiveness, active listening, proactive problem-solving, and patience while executing the functions of their job. 

We promise to:

• Offer excellent customer service to all campus and community constituents
• View customer service as an opportunity to exceed our customer’s expectations
• Demonstrate courtesy, sincerity, and attentiveness
• Value our customers through our actions
• Offer additional wide-ranging assistance