You may have questions about topics such as Enrollment, Academics, Fee Payment and Admissions. This list of Academic Policy links and Enrollment FAQs are meant to help you find the information you need most quickly and easily as you plan your semester.
- Academic Policies
- Financial Aid
- Parking & Transportation
Where can I get online information on important academic policies?
Provost's Student Interest
Stay informed on academic policies that affect your academic progress and graduation.
Dropping Courses Policy (6 Ws)
Find out about the new policy that limits undergraduates to six (6) dropped courses.
Undergraduate Enrollment Cap
Be aware of the limit on coursework that can be taken at the in-state rate.
Repeated Course Cap (Three-peat rule)
Remember that students who attempt a course with the same content three or more times will be charged a premium tuition rate.
Undergraduate Tuition Rebate
Plan ahead to fulfill the requirements for this $1,000 rebate upon graduation: limit on courses taken, limit on time to graduate, Texas residency, etc.
Contains undergraduate degree requirements, academic regulations and more.
Contains graduate degree requirements, academic regulations and more.
What do I need to do in order to apply for admission to the university?
You can apply to UH using the TX Common Application. The website is www.applytexas.org. To learn more about Admissions deadlines, requirements and more, see the Admissions pages.
When is the deadline to apply?
There are different Admissions deadlines for incoming freshmen, Transfer Students, International Students, Former Students and Graduate Students. To learn more about Admissions deadlines, requirements and more, see the deadlines page.
Where can I get a copy of my acceptance letter?
The Office of Admissions will be able to provide you with a copy of your acceptance letter.
How long does it take for the Office of Registration and Academic Records (RAR) to evaluate my transcript?
It usually takes the Office of Registration and Academic Records 4 to 6 weeks to evaluate your transcript. RAR will do everything they can to make sure it is evaluated as soon as possible. If you need additional information about a transcript to be evaluated for an upcoming semester, please go to the Office of Registration and Academic Records in the Welcome Center.
Where do I turn in my transcripts from my high school or previous college or university?
The Office of Admissions will accept transcripts from other institutions.
What is a Texas Success Initiative (TSI) hold?
Academic Advising places this service indicator (hold) on your record when you have not satisfied all portions of the THEA exam. Please contact the Academic Advising Office in the M.D. Anderson Library, room 56, to have the service indicator (hold) removed.
What courses are transferable from another university/community college to UH?
Please go to the Welcome Center and visit with a Transfer Counselor in the Office of Admissions or visit the Transfer Credit section of the UH website.
Check the Academic Calendar for important dates, such as when to register for classes, when to drop classes, exam periods, holidays and more.
What is the difference between dropping and withdrawing?
To drop a course means you are going to maintain enrollment for the academic semester. Dropping all courses at the University of Houston constitutes a "withdrawal from the university."
What is the Term Withdrawal procedure at UH?
Beginning Fall 2011, students are unable to withdraw from ALL courses online in myUH. To complete the term withdrawal process, students must download and complete the Term Withdrawal Request Form and submit it to the Office of Registration and Academic Records by the appropriate deadline. Graduate and Professional students must include completed Student Initiated Drop Forms for each class. Each form must be signed by the instructor of the class. Students can submit their request form by fax at (713) 743-8342 or in person at the UH Welcome Center. Forms will be processed the day they are received and any refund due to the student will be based on the day processed. Any forms faxed outside business hours, during weekends or holidays will be processed and effective the next business day. Please note: Term withdrawal means the student is dropping all of his/her courses and withdrawing from the university for the current term.
When can I withdraw from all my courses and get a full refund?
You must submit a completed the Term Withdrawal Form prior to the first day of class to receive a 100 percent refund. Refund information is available on the Costs & Financial Aid site and the Student Financial Services (Bursar) site.
I have a Negative Service Indicator (stop) preventing me from enrolling. What do I do so that I can get it removed and enroll?
Please contact the office that has put the indicator on your account.
Can I still drop my class with a Q?
No, Q drops are no longer available. Summer 2007 was the last semester. For more information about dropping courses, see the Undergraduate Catalog or Graduate Catalog.
When can I drop a course(s) and get a full refund?
You must drop a course (while maintaining enrollment) prior to the appointed Official Reporting Day (ORD) date to receive 100 percent refund on that course. Refund information is available on the Costs & Financial Aid site and the Student Financial Services (Bursar) site.
How do I add courses?
Until the end of the registration period, students can add courses in myUH. Students who registered and paid by the payment due date will not be charged late fees for adding classes; any additional tuition and fees will be added to their student account.
How do I drop a course?
Until the Official Reporting Day (ORD), courses can be dropped online at myUH. Students who drop by the ORD will receive 100 percent refund for dropping course(s) while maintaining enrollment. See the Costs & Financial Aid site and the Student Financial Services (Bursar) site for more refund information.
After the Official Reporting Day (ORD), students must drop a course by following these steps:
Log in to your myUH account to drop your course online by the date listed in the UH Academic Calendar. Paper forms are no longer used to drop a class. Undergraduates who have reached their 6 Ws grade limit must complete all courses.
*Students should review the Undergraduate Enrollment Cap, Repeated Course Cap (Three-peat rule), Dropping Courses Policy (6 Ws) and Undergraduate Tuition Rebate (PDF, 28KB) information to avoid additional costs and penalties. Also, see information about attempted hours. Undergraduates who have exceeded their 6 Ws grades limit must complete all courses.
- Pick up a Student Initiated Drop form from any academic department. You will need one form per course.
- Complete the form in its entirety and sign it. Obtain course instructor's signature.
- Submit the completed form to the Registration and Academic Records service desk in the Welcome Center by close of business on the Drop Due Date.
* Students should continue to attend the class until the drop is visible in myUH.
Can international students drop below full-time status?
F1 Visa and J1 Visa students are required to maintain full-time enrollment. Students on these visas must meet with an ISSSO counselor to be approved for a reduction in course load.
Requests must be made in a timely manner and will not be considered after the last day to drop for the term has passed.
Can athletes drop below full-time status?
Student athletes are required to maintain full-time enrollment. On the first day of a new term, UH athletes must meet with an athletic counselor to be approved for a reduction in course load. Requests must be made in a timely manner and will not be considered after the last day to drop for the term has passed.
How does the course numbering system work?
The first two digits of a course number are significant. The first indicates the scholastic level: 1000 series, freshman, 2000 series, sophomore; 3000 series, junior; 4000 and 5000 series, senior; 6000, 7000 and 8000 series, graduate. The second digit indicates the number of semester hours of credit given for the course. The number given corresponds exactly with the semester hours of credit given. For additional information regarding course numbers, contact a department or faculty adviser.
How can I view course syllabi or an instructor's curriculum vitae?
Students can visit the Course Syllabus and Curriculum Vitae Online Web page for more information.
How will I know if my classes are cancelled during inclement weather?
Students are encouraged to listen to any of the television and radio outlets or to check newspapers or news bureaus for information on the status of the university during a weather emergency. The Office of Media Relations will notify these outlets throughout any weather crisis to make sure the information reaches the university community in a timely manner. Special efforts will be made to insure that the latest information on the status of the university will be on the late television news (10 p.m.) and the early morning television and radio drive-time news (5:30 a.m.).
What time are classes dismissed?
Classes are dismissed 10 minutes prior to the last time shown in the class schedule.
I don’t understand what is meant by Six Week–First, Nine Week–First and Regular Summer Session–12 Week.
All summer session titles commonly associated with UH Registration and Academic Records (i.e., Summer I, Summer II, Summer III and Summer IV) have different terminologies in the myUH system. These new terms are the same ones already used in the Class Search in myUH.
|Common Terminology||Terminology in myUH|
|Summer I||Regular Session
How do I log in to myUH?
Go to myUH. Use myUH ID and password.
I can’t access my myUH account. I enter my myUH ID , and it says that it re-set my password to my account, but I haven’t received that email, and it has been a couple of days.
Perhaps the email address in myUH we have for you is not accurate. The IT Help Desk in PGH, room 116, can update your email address. It will process overnight. The next day when you ask the system to reset your password, it will go to your preferred email address. Or, you can email email@example.com. You also may call IT support at 713-743-1411.
How do I obtain my myUH ID ?
- Visit the myUH login page.
- Click on "my ID" located in the middle of the page.
- Follow the necessary steps to obtain your myUH ID.
- Log on to myUH. You will log in using your new myUH ID and temporary password. Once you log in, you immediately will be prompted to change your password.
- To report problems retrieving your myUH ID, please call 713-743-1010, option 7 (Monday and Tuesday, 8:00 a.m.–7:00 p.m. and Wednesday through Friday, 8:00 a.m.–5:00 p.m.).
Can I update my name and/or ID# in the system?
If you are a new student and not currently enrolled, you'll need to go to the Admissions Office in the Welcome Center. If you are a currently enrolled student and have not worked for the UH System, you'll need to go to the Welcome Center Registration and Academic Records counter. If you've been employed by the UH System, you'll need to contact the UH Human Resources Department. Please note that you'll be required to complete a name change form and submit supporting documentation such as marriage license, naturalization certificate, divorce decree, etc., along with a picture ID with the new name.
Where can I get information on UH financial incentives towards graduation?
When will my financial aid disburse (pay) to my account?
In order for your funds to disburse, you must:
- Accept/Decline Financial Aid Awards
- Satisfy all application and disbursement requirements listed in your To Do list under Financial Aid at myUH
- Meet the conditions of the award
Each semester financial aid will disburse (pay) to your student account during the first week of class. To check if your financial aid has been disbursed, visit your Account Summary under Finances at myUH. First-time borrowers for a Federal Direct Loan may not receive their loan funds for up to 30 days after the semester begins.
If you have financial aid remaining after your tuition has been paid, UH will forward the balance to you within 72 hours. You must activate your Higher One Refund Card and select how you would like to receive your funds:
- balance transfer to your Higher One Refund Card
- direct deposit to your private bank account
If your financial aid is disbursed at the beginning of the semester and you reduce your number of enrolled hours within the drop/add period, your aid will be adjusted to reflect your semester registration. If your reduced enrollment results in less eligibility for aid, you will be charged for the overpayment of financial aid — creating a balance due on your UH student account. Any past due balance will prevent future registration at UH.
How do I accept my financial aid award?
- Log on to myUH.
- Click UH Self-Service located at the top left-hand corner of the page.
- Click on Financial Aid.
- Click on Accept/Decline Awards
- Click on the Aid Year
- Review your award package and click Accept/Decline Awards.
Where do I view my financial aid requirements?
- Log on to myUH.
- Click UH Self-Service located at the top left-hand corner of the page.
- Click on Financial Aid.
- Click on To Do Lists to access the additional information required by our office. All financial aid forms are available online. As we receive the information, it will no longer be listed under the To Do List.
How can I check the status of my Financial Aid?
There are many ways to check the status of your financial aid. Your best resource is to log in to your myUH account to look for updates. You also can call a Financial Aid customer service representative at 713-743-1010, option 3, get help online or stop by the Welcome Center and sign in to speak to a Financial Aid advisor.
How do I avoid disenrollment if I receive financial aid?
- If you have been awarded AND have accepted your financial aid (your Account Summary screen will still show “pending financial aid”) — make sure you have paid (or selected a payment plan option) for any balance remaining that your aid does not cover.
- If you have been awarded but have not accepted your financial aid — make sure you accept your award and pay (or select a payment plan option) for any balance remaining after your financial aid applies to your account.
- If you have not yet been awarded your financial aid, must make adequate payment or choose a payment plan option to avoid being disenrolled.
How will I be contacted by the Financial Aid office?
The Financial Aid office communicates with students via email. An email will be sent to your preferred email address in myUH. If you have not set a preferred email, then it will be sent to your UH email address. You also can check the status of your financial aid on myUH.
When does Financial Aid disburse?
Financial aid is scheduled to disburse on the first day of class. Contact the Scholarship & Financial Aid office for details.
Am I going to be dropped from my classes on the fee & tuition payment deadline if financial aid doesn’t disburse until after the deadline?
If already you have accepted your financial aid awards, and you can see them as anticipated aid that will cover your entire bill, then you will not be disenrolled. If your aid is packaged, but does not cover the entire balance, then you are responsible for making arrangements to have the difference paid for before the fee and tuition payment deadline. If you recently have been awarded your financial aid, you have received an email directly to you regarding your financial aid award and your account. If you have not been awarded your financial aid yet, you have received or will receive an email directly to you regarding your financial aid award and your account.
How can I check my UH email?
You can access your UH email address by going to UH email click on the “forgot my password” section and register as a new user. You will then be able to access your UH e-mail account in approximately 10 minutes. You also can forward your UH email to your personal account by logging in to your myUH and selecting campus personal information and updating your destination address.
How do I get a UH email address?
Email addresses will have to be requested from IT at 713-743-1411 or in person PGH, room 116.
How do I update my student email address?
- Log on to myUH.
- Select UH Self-Service.
- Select Campus Personal Information.
- Follow the instructions to update your Phone Number and Email Address. You must have an updated Destination Address at which you can receive official UH email.
How do I change my UH email password?
- Go to UH email.
- Click on Change Your Password (This will take you to the UH email log in screen.).
- Enter your username.
- Enter your current password (This will take you to the Sun Java System Access Manager page.).
- Click Change.
- Enter your current password.
- Enter your new password.
- Re-enter the new password.
- Click the OK button. Your password will be changed.
Does the University of Houston have garage parking available?
The University of Houston has state-of-the-art parking garages which provide 1,500 spaces each for students, faculty/staff and visitors. The garages are designed with customer safety and convenience as key elements. Some features are: Equipped with 14 security cameras connected to UHDPS; Emergency call boxes (15) located throughout the facility; Enhanced lighting; Glass enclosed elevators and stairwells for good visibility; Centralized Pay-on-Foot stations for visitors; no cashier located at exits.
Will a garage permit allow me to park in other parking lots?
Vehicles displaying a garage permit must park in the parking garage weekdays between 7 a.m. and 5 p.m. They may park in student or economy lots weekdays after 5 p.m. and all day on weekends.
Can I appeal a citation I don’t think I should have received?
Yes, students and faculty/staff can appeal a citation in written or oral form to the PTS Program Coordinator. A citation must be paid or appealed within 21 calendar days of issuance. Some violation fines will be reduced to half price if paid within 48 hours.
What if I got a citation I don’t feel that I deserve, can I ignore it?
If you got a ticket you shouldn't ignore it. If the officer made a mistake, we need to correct it. If you disagree with a ticket, appeal it within 21 days. Simply saying you didn't do anything wrong or that the officer made a mistake is not sufficient.
Are citations written between sessions and holidays?
Yes, citations are written by parking enforcement assistants and the University of Houston Public Safety Department throughout the year, 24 hours a day, whether school is in session or not. Please contact PTS for the valid dates.
Does the university participate in METRO Q-Card Program (student discounts)?
Yes, college students can receive 1/2 off of all METRO fares by using the METRO Student Q-Card, only available at METRO ride stores. Student must have a College photo ID and be able to show proof of enrollment (12+ hours for undergraduates and 9+ hours for graduate students). To learn more about the Q-Card program and the locations of METRO Ride Stores, go to METRO's website and click on the Fare Information tab.
What happens if my permit is lost or stolen?
You should immediately complete a lost/stolen report and obtain a replacement permit. The cost for a replacement permit is $25. If a reported lost/stolen permit is found on a vehicle, the car will be immobilized (booted/towed) and the violator will be charged $150 ($100 use of lost/stolen permit, $50 tow plus any other violations). Permit holders are responsible for citations issued to their permit regardless of vehicle ownership.
Is my permit transferable to other vehicles?
Yes, you can transfer your permit to another vehicle. Permits are not transferable from person to person.
How can I avoid getting a citation?
Purchase and properly display your permit. Do not park in Fire Zones or someone’s reserved space. Do not park in Disabled spaces without displaying the proper permits. Park between the striped lines and don’t block driving lanes. Obey timed parking zones, such as loading zones and meters. When in doubt, contact the office of Parking and Transportation Services or refer to the parking rules and regulation-campus map brochure.
What should I do if my parents or a friend comes to visit me on campus?
Visitors must obtain and display a temporary parking permit. Permits are available at the Information Booths at Entrance 1 or Entrance 15G.
What happens if I park for a minute or was told by a friend or professor to park in a location and I receive a citation?
If you even stay for a minute or two, your vehicle is still as illegally parked as if it had been there all day. If you are in doubt, contact Parking and Transportation Services for answers. A professor or friend may intend to be helpful, but they will not be responsible for the citation you receive.
How can I pay for my citation(s)?
You can pay in person at the Parking and Transportation Services (PTS) office, mail in your payment (envelope and bottom portion of citation) to the office or online on Citation Payment. If you pay certain citations within the first 48 hours, the fee will be reduced by 50%.
Where is Parking and Transportation Services located?
We are located in the Welcome Center, room 112B. You can call us at 713-743-1097.
Are the shuttle services free?
Yes, Parking and Transportation Services provides a free campus shuttle service to the campus community. Routes and times are subject to change depending on demand. So we suggest that you contact our office for the most current schedule.
Official University of Houston transcripts may be ordered online, in person, by mail or by fax. Each transcript is $10. Transcripts requested to be sent to Texas public institutions of higher education will be sent electronically if the receiving institution is able to receive electronic transcripts. Transcripts sent by this method are usually received within 72 hours.
Transcripts cannot be released if the student has a transcript hold.
Students enrolled in classes in 2000 or later may order an official transcript by logging in to myUH. All other students may order in person, by mail or by fax.
Order in Person
Visit the Welcome Center to order your transcript in person. To expedite your in-person request, you may download and complete the transcript request form. The Registration and Academic Records office is located in the Welcome Center and is open from 8 a.m. to 7 p.m. Monday and Tuesday and from 8 a.m. to 5 p.m. Wednesday through Friday. For further information, call 713-743-1010.
Order by Mail
Complete the transcript request form including your complete name, birth date, student identification number, your current address and the address where you wish the transcript mailed.
Mail your request and check or money order ($10 per transcript) made payable to University of Houston to:
Registration and Academic Records
University of Houston
102 E Cullen Building
Houston, TX 77204-2027
Order by Fax
Complete the transcript request form including your complete name, birth date, student identification number, your current address and the address where you wish the transcript mailed. A $10 fee for each transcript will be added to your student account. You may pay online 24 hours after your transcript request has been processed by logging on to myUH.
Fax your request to: 713-743-9050.
The University of Houston does not release copies of transcripts from other institutions. If you need a transcript from a prior institution, you should contact that institution. Transcripts from other institutions for students seeking admission to the University of Houston should be sent directly from the prior institution to:
Office of Admissions
University of Houston
4400 University Drive
Houston, Texas 77204-2023
How late does the Welcome Center stay open?
Monday and Tuesday, 8:00 a.m.–7:00 p.m.; Wednesday through Friday, 8:00 a.m.–5:00 p.m. (Campus tours only: Saturday, 10 a.m. to 1 p.m.)
May I drop my health insurance?
Contact the Health Center at 713-743-5151. International students will need to show proof they have another form of health insurance.
What types of services does Information Technology Service Center provide?
Computer accounts; Password resets, email, IT Training, Software sales, Free software downloads, wireless network connection, classroom equipment, desktop support and Web publishing.