The UH System endorsed Student Health Insurance Plan is underwritten by AcademicBlue/BlueCross BlueShield of Texas and administered by Academic HealthPlans (AHP). Academic HealthPlans is a separate company that provides management and administrative services for AcademicBlue.
The information included on this webpage is provided on behalf of the university and the UH System endorsed Student Health Insurance Plan. The Student Health Center facilitates the reporting functions and general communication for the university and the plan.
Questions about plan enrollment, international student waivers, address changes, or Academic HealthPlans account should be directed to Academic HealthPlans. Their customer service team is available by phone, live chat, or a online help request to answer your Student Health Insurance Plan questions.
AHP Customer Services
Questions about claims, coverage for specific services, locating a provider, or obtaining an ID card should be directed to AcademicBlue (BlueCross BlueShield of Texas) Customer Service.
BCBSTX Customer Service
Undergraduate students attending the University of Houston who are enrolled in 6 or more credit hours (3 for summer sessions) are eligible to enroll for coverage in the UH endorsed Student Health Insurance Plan within the posted open enrollment time period.
Graduate students attending the University of Houston who are enrolled in 3 or more credit hours are eligible to enroll for coverage in the UH endorsed Student Health Insurance Plan within the posted open enrollment time period.
Eligible domestic or voluntary international students may enroll directly through Academic Health Plans during the Open Enrollment Period each semester.Voluntary Enrollment
International students with “F” or “J” visa status are required to be covered under the UHS Student Health Insurance Plan or have equivalent health insurance coverage, regardless of the number of credit hours taken.
Go to Academic HealthPlans for more information about your insurance account and how to request your insurance ID card. Please allow approximately 3 – 5 business days after your insurance enrollment has been processed before attempting to request your insurance ID card.
QUESTIONS: Contact Academic HealthPlans Customer Service at 1-855-824-9683 or with the AHP Help contact form.
Dependent Coverage Options
Dependent coverage cannot be added to the Student Health Insurance Plan. Academic HealthPlans offers the following recommendations to those seeking dependent coverage or they use the services of an insurance company or broker of their choice.
If you are enrolled in the UH System endorsed Student Health Insurance Plan, you have the option to purchase dental coverage from Blue Cross and Blue Shield of Texas (BCBSTX).
Continuation of Coverage
Students enrolled in the University of Houston System (UH) Student Health Insurance Plan are eligible for Continuation of Coverage.
Continuation of Coverage is only available to Insured Students no longer eligible for coverage under the UH Student Health Insurance Plan.
Letter of Creditable Coverage
A letter (or certificate) of Creditable Coverage is a document provided by the insurance carrier that includes the insured member’s name and the coverage effective/cancelation dates.
Students enrolled in the UHS endorsed Student Health Insurance Plan (SHIP) may request this letter directly from Academic HealthPlans.
The University of Houston is unable to provide this document.