Notification of Change in UH Student Health Insurance Plan
The University of Houston System has made the decision that a change in the Student Health Insurance Plan (SHIP) is necessary beginning the 2020-2021 Academic Year. Academic Blue, underwritten by BlueCross/BlueShield of Texas will be the Student Health Insurance Plan for all UH System components. BlueCross/BlueShield Academic Blue presented a plan that offers an annual premium cost that is less than the annual renewal rate requested by the current SHIP provider.
Academic HealthPlans will continue as the insurance administrator.
Student Health Insurance Contact Information
Enrollment Information, Waivers, Address Changes, Insurance Policy Number Lookup
Academic HealthPlans, Inc. (AHP) is the third-party administrator that provides program management and administrative services for the UH System endorsed Student Health Insurance Plan.
AHP Customer Services
Benefits/Claims Information and ID Cards
AcademicBlue is the UH System endorsed Student Health Insurance Plan offered by Blue Cross and Blue Shield of Texas (BCBSTX).
BCBSTX Customer Service
Students enrolled in the Student Health Insurance Plan are responsible only for payment of any applicable co-pays and ineligible expenses when services are rendered at the Student Health Center or Campus Pharmacy.
The Student Health Center and Campus Pharmacy will bill the insurance company for any eligible expenses for services rendered at the University’s Student Health Center and Campus Pharmacy. The insurance company will process claims per the terms of the Student Health Insurance Plan and pay the Student Health Center or Campus Pharmacy directly for approved claims. The remaining balance of billed charges will be transferred to the student’s university financial account.
Services obtained outside the Student Health Center are subject to deductibles and co-insurance requirements for eligible expenses, and all other policy provisions/limitations.
Students enrolled in the UH endorsed Student Health Insurance Plan are required to read and understand the policy’s coverage, exclusions and limitations. This information can be found in the plan’s brochure.
Undergraduate students attending the University of Houston who are enrolled in 6 or more credit hours (3 for summer sessions) are eligible to enroll for coverage in the UH endorsed Student Health Insurance Plan within the posted open enrollment time period.
Graduate students attending the University of Houston who are enrolled in 3 or more credit hours are eligible to enroll for coverage in the UH endorsed Student Health Insurance Plan within the posted open enrollment time period.
Eligible domestic or voluntary international students may enroll directly through Academic Health Plans during the Open Enrollment Period each semester.
Dependent Coverage Options
Dependent coverage cannot be added to the Student Health Insurance Plan. Academic HealthPlans offers the following recommendations to those seeking dependent coverage:
- Healthcare.gov Marketplace
- Recommended Insurance Broker: 800-800-9099
- Personal choice of insurance company or broker
If you are enrolled in the UH System endorsed Student Health Insurance Plan, you have the option to purchase dental coverage from Blue Cross and Blue Shield of Texas (BCBSTX).
International students with “F” or “J” visa status are required to be covered under the UHS Student Health Insurance Plan or have equivalent health insurance coverage, regardless of the number of credit hours taken.
Health Insurance Notification Hold
All international students, regardless of their visa status, are required to read and acknowledge the University of Houston International Student Health Insurance Requirement each semester.
A HOLD is placed on your university account until you complete this acknowledgment. The university identified you as an international student at the time the Health Insurance Notification hold was placed. A change in your international status does not automatically remove the hold. The hold cannot be manually reversed.
Once your enrollment in the Student Health Insurance Plan has been activated and processed (approximately 3-5 business days after activation), you must register for your Blue Cross and Blue Shield of Texas (BCBSTX) Blue Access for MembersSM account using your BCBSTX member ID number.
If you do not know your BCBSTX member ID number, log into your Academic HealthPlans to review your insurance enrollment information.
- Mandatory Enrollment (International Students with F or J Visa): You'll need your University Email Address and School Assigned ID to log into your Academic HealthPlans account.
- Voluntary Enrollment: You will use the email address submitted during your enrollment in the Student Health Insurance Plan and School Assigned ID log into your Academic HealthPlans account.
Once registered, your Blue Access for MembersSM account provides you with online secure access to find doctors, get an ID card, view claims and more.
Health Insurance Information for Recent Graduates
Students enrolled in the Student Health Insurance Plan who have graduated are eligible to continue their existing medical coverage.
Continuation of Coverage
Students enrolled in the University of Houston System (UH) Student Health Insurance Plan are eligible for CONTINUATION OF COVERAGE. Continuation of Coverage is only available to Insured Students no longer eligible for coverage under the UH Student Health Insurance Plan. Contact Academic HealthPlans Customer Service at 1-855-824-9683 or online at My AHP Care for more information.
Letter of Creditable Coverage
A letter (or certificate) of Creditable Coverage is a document provided by the insurance carrier that includes the insured member’s name and the coverage effective/cancelation dates.
Students enrolled in the UHS endorsed Student Health Insurance Plan (SHIP) may request this letter directly from Academic HealthPlans. Requests should be sent via email to email@example.com and include the member’s full name and university ID number.
The University of Houston is unable to provide this document.
Questions: Contact Academic HealthPlans Customer Service at 1-855-824-9683 or firstname.lastname@example.org