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Student Health Insurance

The UH System endorsed Student Health Insurance Plan is underwritten by AcademicBlue/BlueCross BlueShield of Texas and administered by Academic HealthPlans (AHP). Academic HealthPlans is a separate company that provides management and administrative services for AcademicBlue.

Academic HealthPlans will post insurance information for the 2022-2023 Academic Year no later than May 31, 2022.

The information included on this webpage is provided on behalf of the university and the UH System endorsed Student Health Insurance Plan. The Student Health Center facilitates the reporting functions and general communication for the university and the plan.

Benefits and Plan Highlights Plan Enrollment and Premiums


Contact Information

Questions about plan enrollment, international student waivers, address changes, or Academic HealthPlans account should be directed to Academic HealthPlans. Their customer service team is available by phone, live chat, or a online help request to answer your Student Health Insurance Plan questions.

AHP Customer Services
1-855-824-9683

Contact AHP AHP Website AHP Student Account Login AHP Admin Login

Questions about claims, coverage for specific services, locating a provider, or obtaining an ID card should be directed to AcademicBlue (BlueCross BlueShield of Texas) Customer Service.

BCBSTX Customer Service
1-855-267-0214

AHP Website Blue Access for Members (BAM) Instructions


AcademicBlue Advantages of Membership

  • 24/7 Nurse Line - Registered nurse on call to answer your health questions and give general health tips 24 hours a day, seven days a week. 1-800-581-0368
  • SmartER - A description of the types of services provided at health care facilities and the difference in cost and time.

AcademicBlue Benefit Information


Additional Resources


Claims

Students enrolled in the Student Health Insurance Plan are responsible only for payment of any applicable co-pays and ineligible expenses when services are rendered at the Student Health Center or Campus Pharmacy.

The Student Health Center and Campus Pharmacy will bill the insurance company for any eligible expenses for services rendered at the University’s Student Health Center and Campus Pharmacy. The insurance company will process claims per the terms of the Student Health Insurance Plan and pay the Student Health Center or Campus Pharmacy directly for approved claims. This is not a guarantee of payment. The remaining balance of unpaid billed charges will be transferred to the student’s university financial account.

Students enrolled in the UHS endorsed Student Health Insurance Plan are required to read and understand the policy’s coverage, exclusions and limitations. This information can be found in the plan’s brochure.

Services obtained outside the Student Health Center are subject to deductibles and co-insurance requirements for eligible expenses, and all other policy provisions/limitations.

Blue Access for Members (BAM)


Voluntary Enrollment

Undergraduate students attending the University of Houston who are enrolled in 6 or more credit hours (3 for summer sessions) are eligible to enroll for coverage in the UH endorsed Student Health Insurance Plan within the posted open enrollment time period.

Graduate students attending the University of Houston who are enrolled in 3 or more credit hours are eligible to enroll for coverage in the UH endorsed Student Health Insurance Plan within the posted open enrollment time period.

Eligible domestic or voluntary international students may enroll directly through Academic Health Plans during the Open Enrollment Period each semester.

Voluntary Enrollment

Dependent Coverage Options

Dependent coverage cannot be added to the Student Health Insurance Plan. Academic HealthPlans offers the following recommendations to those seeking dependent coverage or they use the services of an insurance company or broker of their choice.

Healthcare.gov Marketplace

Insurance Broker Recommended by Academic HealthPlans


Dental Insurance

If you are enrolled in the UH System endorsed Student Health Insurance Plan, you have the option to purchase dental coverage from Blue Cross and Blue Shield of Texas (BCBSTX).

BlueCare Dental


International Students

International students with “F” or “J” visa status are required to be covered under the UHS Student Health Insurance Plan or have equivalent health insurance coverage, regardless of the number of credit hours taken.

International Student Health Insurance Requirements


Health Insurance Notification Hold

All international students, regardless of their visa status, are required to read and acknowledge the University of Houston International Student Health Insurance Requirement each semester.

A HOLD is placed on your university account until you complete this acknowledgment.

The university identified you as an international student at the time the Health Insurance Notification hold was placed. A change in your international status does not automatically remove the hold.

The hold cannot be manually reversed.

Instructions


How To Obtain Insurance ID Card

Once your enrollment in the Student Health Insurance Plan has been activated and processed (approximately 3-5 business days after activation), you must register for your Blue Cross and Blue Shield of Texas (BCBSTX) Blue Access for MembersSM account using your BCBSTX member ID number.

Once registered, your Blue Access for Members account provides you with online secure access to find doctors, get an ID card, view claims and more.

Blue Access for Members (BAM) Find Group and Member ID Contact AHP


Health Insurance Information for Recent Graduates

Students enrolled in the Student Health Insurance Plan who have graduated are eligible to continue their existing medical coverage by enrolling in a short-term Continuation of Coverage Plan. You will also qualify to enroll in an insurance plan through Healthcare.gov.

Continuation of Coverage Healthcare.gov Marketplace


Continuation of Coverage

Students enrolled in the University of Houston System (UH) Student Health Insurance Plan are eligible for Continuation of Coverage.

Continuation of Coverage is only available to Insured Students no longer eligible for coverage under the UH Student Health Insurance Plan.

Continuation of Coverage


Letter of Creditable Coverage

A letter (or certificate) of Creditable Coverage is a document provided by the insurance carrier that includes the insured member’s name and the coverage effective/cancelation dates.

Students enrolled in the UHS endorsed Student Health Insurance Plan (SHIP) may request this letter directly from Academic HealthPlans.

Contact AHP

The University of Houston is unable to provide this document.