The Division of Student Affairs and Enrollment Services staff engage customers with an ethic of care in a manner that demonstrates courtesy, attentiveness, active listening, proactive problem-solving, and patience while executing the functions of their job. It is expected that staff across the division possess cultural sensitivity and awareness of our diverse customers.
We promise to:
- Offer excellent customer service to all campus and community constituents
- View customer service as an opportunity to exceed our customer’s expectations
- Demonstrate courtesy, sincerity, and attentiveness
- Value our customers through our actions
- Offer additional wide-ranging assistance