Let's Talk Program - University of Houston
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Let's Talk Program

In accordance with CDC recommendations regarding safe practices for COVID-19 prevention, CAPS has decided to suspend the in-person Let’s Talk Consultation program until further notice. We recognize that these are difficult times, and our policies will likely be evolving. In lieu of our in-person consultations, any member of the UH community can access our Let’s Talk style consultations by contacting CAPS at 713.743.5454. Social distancing does not mean emotional distancing. We may not extend our hands, but we always have your backs!

What is “Let’s Talk”?
“Let's Talk” is a program that provides easy access to informal confidential consultations with therapists from Counseling and Psychological Services (CAPS). CAPS therapists hold walk-in hours at various locations around campus during the week. There is no appointment or fee necessary.

What happens during a visit to “Let's Talk”? Where/when does it occur?
Therapists are available on a first-come, first-served basis; usually, there is not much of a wait. The therapist will listen closely to your concerns and provide support, perspective, and suggestions for additional resources that may help you address your concerns. Let’s Talk is open to students, staff, and faculty. Let’s Talk hours and locations.

How is “Let's Talk” different from counseling?
Therapists at CAPS provide a wide range of services that can be helpful to students. One service is short-term counseling that requires a commitment to meeting for a few face-to-face appointments that typically last between 45-50 minutes at the CAPS office. “Let's Talk” is not formal counseling. It is a drop-in service located at various sites across campus where you will receive an informal consultation to address concerns you may have in the moment.

“Let's Talk” may be beneficial to:

  • Students who are not interested in short-term counseling but would like the perspective from a consultation with a professional.
  • Students who have a specific problem and would like to briefly discuss the issue.
  • Students who have a concern about a friend and want some guidance and support about how to address the issue.
  • Faculty or staff who want to consult with a professional about an individual of concern.

Would going to “Let's Talk” help me figure out what to do about an issue of concern?
Absolutely. The therapist will talk through your issue with you and help you determine the best way to get help.

I called CAPS and spoke with a therapist. He recommended a referral to a therapist in Houston. Can I go to “Let's Talk” instead?
Since regular counseling visits are not available at “Let's Talk”, following up with the referral is a good idea.

I'm currently seeing a therapist at CAPS, and I would like to talk to someone sooner than my next appointment. Can I go to “Let's Talk”?
It's best to first contact your therapist directly to see if he or she can see you sooner because it is important to remain consistent with the current treatment established between you and your therapist. However, here’s what to do if you are in crisis.

I'm currently seeing a therapist at CAPS, and I am not happy with how things are going. Can I go to “Let's Talk” instead?
The best thing to do in this situation is to talk directly with your therapist. They are eager to receive your feedback and having a dialogue may allow the therapist an opportunity to address your concern. If you are uncomfortable talking to your therapist or have already discussed your concerns and still prefer to transfer, please contact us at 713.743.5454 for further assistance.

Is “Let's Talk” confidential?
“Let's Talk” meetings are informal confidential consultations. However, Texas law may require the therapist to disclose some or all of the information under certain limited circumstances. If you have concerns about disclosure, ask the CAPS therapist for a more complete explanation of disclosure requirements.

Spring 2020

As the fall 2019 semester is winding down, ​CAPS would like to thank the many UH students, staff, and faculty who have utilized, supported and/or recommended this valuable service.  Let's Talk will continue to operate through the last day of final exams on Wednesday, December 11, 2019.  Let's Talk will resume again the first day of Spring semester on Monday, January 13, 2020 and continue through the last day of final exams on Wednesday, May 6, 2020.​


12:30 – 2:30 pm
Athletics Alumni Building/Academic Center for Excellence, second floor, rm. #2106E

Directions: 3204 Cullen, Houston, 77004, Bldg #573 on Campus Map located just south of the baseball field (southwest corner of Cullen Blvd, and Elgin), across Cullen from the Moores School of Music.

Enter the main entrance and go up to the second floor. The Academic Center is at the top of the stairs to the right. Let's Talk is located in Rm. #2106E.


3 – 5 pm
Campus Recreation and Wellness Center/Wellness Classroom


9 – 11 am
Student Center/Museum District room #211


10 am – 12 pm
Student Health Center room #2108


11 am – 1 pm
MD Anderson Library/Brown Wing, second floor, room #264-D

Directions: located on the second floor in the Brown Wing, in the faculty study carrel suite. From the main entrance to the library, go to the second floor and continue to the Brown Wing. Turn right inside the Brown Wing and go to the back. The study carrel suite is just past the blue sign for the Lactation Room. Let's Talk is located in the second carrel on the left.