UIT Alert: UH Internet Services
Current Status
Service Affecting Incident: UH Network & Internet Services
Resolution Statement
Actions and Root Causes
Services have returned to normal.Affected Services
- UH Wired network
- Link to external Internet
Event Updates
There are indications that a service affecting incident exists for the following services:
UH Internet Services
ITAC is coordinating with administrators and support staff who are currently working on the problem, and assessing the scope and impact.
An update will be issued once additional information has been collected.The following affected services have returned to normal operations:
UH Internet Services.
The primary path for UH’s commodity peering service was disrupted for a short period of time, and caused a longer duration of instability with all UH internet services following recovery.
UH Internet Services are disrupted. SMEs are investigating this incident. The estimated time to repair is unavailable.
There are indications that a service affecting incident exists for the following services:
UH Network and Internet Services
ITAC is coordinating with administrators and support staff who are currently working on the problem, and assessing the scope and impact.
A second disruption to network and internet services has occurred. SME’s continue to investigate the disruptions that occurred today. The network has stabilized at this time, however, additional disruptions may occur as a root cause is isolated and repaired.
A service affecting incident exists for the following services:
UH Network and Internet Services
ITAC, in coordination with administrators and support staff, have developed the following impact assessment:
SME’s identified the device that cause disruption to network and internet services occurred. They opened a TAC case with Cisco and have provided them the log. Cisco support was unable to determine the root cause of the issue and recommend SME to continue monitor. The network has been stabilized since 2:56 PM yesterday.
The following affected services have returned to normal operations:
UH Network and Internet Services