Direct Deposit

• •  When will my paycheck be direct deposited?
    • Direct deposit paychecks are credited to your bank’s account on payday. The University of Houston’s paydays are listed on the in the Calendar and Schedules section of this page.  The actual time of deposit varies according to your bank's practices. It may be early or late in the day.
  • I closed or changed my Bank account and my direct deposit has not hit my new account, what do I do?
    
    • Please allow 24-48 hours after payday for the bank to return any funds.  Once Payroll receives notice that the funds have been returned it will be reissued on the next available off-cycle payroll.
  • Payday has passed, and I haven’t received my paycheck. What do I do?
    • Verify with your Reports to Manager or departmental Payroll contact to confirm that all approvals were completed by the designated payroll deadlines to ensure a check was generated.  At that point they will reach out to the System Payroll Office to verify if a problem exist and how to resolve to the issue.
  • Can I choose to have my paycheck direct deposited into multiple accounts?
    
    • Yes, you may elect to have your money split into multiple accounts.  This is done via P.A.S.S. and is set up as an “amount” type, then you’ll specify the dollar amount to be deposited.
  • Why can’t I change my direct deposit?
    
    • When editing, adding or deleting a direct deposit account in P.A.S.S., the system first requires you to enter your current bank account information for security reasons before you are allowed access.
  • If I change my direct deposit, when will it go into effect?
    
    • Changes go into effect immediately. To make changes for an upcoming payroll payment, please make the change by the end of that pay period you want it to take effect. Please refer to the payroll calendar for pay period end dates. Paychecks are deposited into your bank account on payday.

Tax

• • How do I apply for Tax Treaty benefits?
    
    • Foreign Nationals are required to complete the certification process in Foreign National Information System (FNIS) each year to receive treaty benefits including student FICA exemptions (if their country has a treaty with the U.S.) https://www.uh.edu/office-of-finance/tax-information/foreign-national-process/
• • I am a student, why is FICA being withheld?
    • Students must be actively enrolled in a minimum (half-time) number of hours to be eligible for exemption.  https://www.uh.edu/office-of-finance/tax-information/student_fica_exemtion/

• • Where do I go to update my W4 Form?
    • https://accessuh.uh.edu/index.php
      Log into PASS and select Employee Self Service
      Click on Payroll & Compensation Tile
      Click on W-4 Tax Information
      Follow instructions to complete information

Garnishments

• • Who do I contact for received & released garnishment questions?
    • You may contact Kimberly Thompson regarding these types of questions at 713-743-8682 or via email at payroll@central.uh.edu