Honors IT Managed by the Honors IT Team
WHO WE ARE:
Welcome to Honors IT!
We manage the Honors College's IT infrastructure, assist Honors faculty, staff, students and visitors with their computing and technology needs and adroitly tackle technology related issues, day in and day out.
WHAT WE DO:
We take preventative and preemptive measures to keep our computers, services and products shipshape because we want Honors faculty and staff to have the freedom to focus on their projects and endeavors without having to worry about or deal with technology issues.
IN THE HONORS COLLEGE AND NEED HELP?
Stop by the Honors IT office, located in the MD Anderson Library (212 K)
We are open Monday - Friday 8:00 am - 5:00 pm.
If you are unable to reach us by dropping by, please:
- Submit a ticket*
- Chat with Honors IT
- Connect via Microsoft Teams (firstname.lastname@example.org)
- Transitioning iMac's to Jamf Dashboard
- Updating Mac OS
- Updating applications and packages
A)How do I input a Help Desk Ticket?
*Tickets for all technological issues can be inputted here.
We'll get back to you WITHIN 48 hours!
B)I need to reset my pin so that my office phone works. How do I do that?You can reset your phone pin here. Please use the login template as shown below.
- Username: cougarnet\__________
- Password: Cougarnet Password
How do I operate the technology in the Honors classrooms?