Quick FAQ Links

For questions about campus carry, please visit our Campus Carry - SB11 Frequently Asked Questions webpage.

For questions about UH ALERT, please visit the UH ALERT Frequently Asked Questions webpage. 

Frequently Asked Questions | UHPD

How do I contact UHPD in an emergency? 

You can contact UHPD by calling or texting 713-743-3333. 

How do I request a security escort?

Based on availability either a UHPD Security Officer or Police Officer will escort students, faculty, and staff to locations beginning and ending on campus. If you feel that you need a Security Officer to walk with you for your safety, please call 713-743-3333. Arrangements may be made for special needs.

Where are emergency call boxes located? 

Emergency call boxes have been placed at various locations on the University of Houston campus. The call boxes can place a call directly to the UHPD dispatch center and are on free-standing towers or mounted light poles. See where all the Emergency Call Boxes are on this interactive map.

How do I register my bike or scooter? 

Students, faculty and staff who have a bicycle or scooter on campus are required to register it. Registration takes only minutes to complete and is free. To register your bicycle or scooter:

• Log into your AccessUH account. 
• Select myParking Account 
• Review the Rules and Regulations, then click "I agree with the terms of service.” 
• Choose the appropriate Registration Permit for your bike or scooter. 
• Click "Add Vehicle." 
• In the "Plate #" field, enter your bike or scooter's serial number. Random or fabricated serial numbers should not be entered. 
• For "State," select Texas. 
• For "Make," choose "Other." 
• Select the color that best matches your bike or scooter. 
• Choose the appropriate Body Type. 
• Click "Add" and then "Confirm." 
• Upload a photo of your bike or scooter using "+ Add Attachment." 
• Click "Confirm." 
• Visit the Parking and Transportation customer service office in the Elgin Street Garage (Suite 110) to pick up your registration decal. No appointment is required. 

What do I do if I receive a citation?

There are a few different forms of citations that you may receive on campus. If you receive:

• UH Parking or Traffic Citation - If you receive a citation, you can either pay the citation fee or appeal the citation within 10 calendar days of issuance.
• Warning Citation - the officer, and your copy of the citation, will provide instructions on what you need to do, if anything.
• Harris County traffic citation - the officer, and your copy of the citation, will indicate if you are required to appear, and where to appear in court for the offense charged.

What happens to someone who is arrested by UHPD?

UHPD maintains a temporary holding facility but not a jail, so an arrestee will only be at our facility for the length of time it takes an officer to do initial investigation and processing. When a person is arrested and charged with a crime, they are generally transported to the Harris County Joint Processing Center.

If a person is arrested on warrants from another agency, they will generally be handed over to that agency. Of course, not all arrests are the same. If you have a friend or family member who you know has been arrested by a UHPD officer, give us a call at 713-743-3333, and we will try to provide you with information as to where they are or where they are headed.

What are the alcohol rules on campus?

State laws will apply; minor in possession, public intoxication, DWI and all other alcohol related laws are actively enforced. Alcohol cannot be consumed in public except under specific circumstances outlined in your student handbook. Dorms will also have their own house rules, so make sure you have all applicable information before you imbibe.

How do I obtain a copy of a UHPD police or accident report?

You can stop by in person, our records division is open 8:00 AM to 5:00 PM Mon-Fri or call our records division. Make sure you have your case number handy when you stop by. Please keep in mind that if you are seeking information on a case that is active, there may be restrictions on the information we can release. Please also take a look at our section on Vehicle Accidents.

Frequently Asked Questions | Fire & Life Safety

How do I report a fire?

To report a fire call 713-743-333 

How do I request an inspection?

To request an inspection, visit the Fire & Life Safety website and fill out the Inspection Request Form. 

Can I request a fire safety training?

The UH Fire Marshal’s Office offers general fire safety, and fire extinguisher training classes for students, faculty, and staff. To request training, visit the Fire & Life Safety website and fill out the Training Request Form.

Frequently Asked Questions | Office of Emergency Management?

What is UH Alert?

In the event of a campus emergency, the University of Houston will activate the UH ALERT Emergency Notification System to provide critical information. UH ALERT utilizes the following methods to send UH ALERTS to students, faculty, and staff:

• UH ALERT Website
• Email
• Text Message
• UH Mobile App
• Digital Signage
• Outdoor Warning Siren

What do to if a Shelter-in-Place is issued?

If a Shelter-in-Place is issued:

• Find the nearest enclosed building and find a safe space away from doors and windows.
• If a tornado warning is issued, seek shelter indoors in an interior room, on the lowest floor possible, and away from windows.
• Visit the UH Alert webpage for shelter-in-place directives for the UH Campus.

What to do during an evacuation?

• To evacuate means to leave the dangerous or hazardous area.
• Evacuate when the fire alarm is sounding, if the fire alarm is not sounding, activate the nearest pull station.
• Call 713-743-333 or 911 to report the fire.
• Notify and assist people in the immediate area. 
• As you leave, close all doors behind you to limit the movement of smoke and/or flames.
• Do not re-enter the building until authorized to do so by emergency personnel.
• Never assume an alarm is false.
• Do not use an elevator to evacuate.
• If unable to exit the building, go to the nearest exit stairwell or safe area of refuge and call 713-743-3333 or 911 to report your location.
• If trained, use a fire extinguisher if the fire is small and contained, and the room is not filled with smoke.

Who do I contact about emergency planning for my department?

The Office of Emergency Management offers a variety of training and outreach programs for the university community, including emergency planning. Read about all the available trainings from OEM and to book a training reach out to OEM Staff Members.