FAQs
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Student FAQs
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Student Parking
If you will be parking your vehicle on campus, you will need to have a parking permit, unless you use one of the paid visitor parking locations.
- Every spring semester, student permit registration kicks off for the academic year that starts in the upcoming fall. You register through your myParking Account, accessible via AccessUH, and select up to four permit preferences.
- Permit registration closes in late June and student permit assignments are made. This lasts approximately two weeks. During this time, myParking accounts will not be accessible and no permits are sold.
- Students are notified via email of the permit type they have been assigned.
- Permits are mailed to the address chosen in AccessUH during the registration process. The mailing process usually starts in mid- to late-July.
- After permits are assigned, remaining permits become available for purchase.
- Permits purchased in person are provided to students immediately. Those ordered online after the fall semester starts usually are mailed within two business days. A temporary printable permit is assigned by the system and can be used for up to seven (7) days while you wait for the permanent permit. The link for this temporary permit is provided in the confirmation email you received once you complete your purchase. Please note: temporary printable permits are not available for garage permits.
We ask that you make an appointment to come to our customer service office in University Lofts to receive a replacement.
Lost or stolen permits can be replaced at the cost of $50 in our customer service office in University Lofts. If your permit was stolen and you have a police report filed, you may bring a copy of that report and we will issue a replacement free of charge. Only one permit per academic year will be replaced at $50. Any additional replacements will be at full price.
Students have the opportunity to exchange their permits at our customer service office in University Lofts if the desired permit has not sold out.
Yes. You can register your vehicle through your myParking Account.
During our regular registration period, all permits are charged to your student account (fee bill).
If you wait to purchase an available permit online after registration has closed, you can choose to place the charge on your student account.
If you purchase a permit in person, we will charge the permit to your student account. More information about recent permit payment changes can be found here.
If you wait to purchase an available permit online after registration has closed, you can choose to place the charge on your student account.
If you purchase a permit in person, we will charge the permit to your student account. More information about recent permit payment changes can be found here.
Yes. Anyone with a valid UH parking permit can return it to us at our customer service location in University Lofts at any time to receive a prorated refund, which will be credited back to the original payment source. Another option is for them to take two photos of the parking permit – one of the permit intact, and another of the permit cut into five pieces – then email the two photos to parking@uh.edu with their name and student ID number.
Parking and Transportation Services allows the use of EZ Tag (Harris Co.), NTTA Toll Tag (Dallas) or TxTag as a hands-free way to enter and exit on-campus parking garages and faculty-staff gated lots. If you'd like to use your tag, please email your PeopleSoft number, Permit number and toll tag number to: addmyeztag@uh.edu..
Anyone with a valid UH parking permit is allowed to park in any ungated lot on campus Monday-Thursday after 3 p.m., and anytime Friday, Saturday and Sunday. Just make sure your permit is properly displayed and you do not park in a restricted space, such as reserved, disabled, metered and 20-minute unloading.
You may appeal a citation online through your myParking Account, accessbile via AccessUH. Your appeal will then be reviewed and you will be notified of next steps.
Faculty/Staff Parking
You can purchase a parking permit through your myParking Account, accessible via AccessUH. The permit will be mailed to you. You may also make an appointment to come to our customer service location in University Lofts to purchase a permit in person. If you buy one in person, you will receive the permit immediately.
You can choose to pay with a credit card (Visa/MasterCard/Discover Card) or have the cost of your permit deducted from your monthly or bi-weekly payroll. Please note that in order to be eligible for payroll deductions, you must be a regular full- or part-time employee who is paid by the university.
All regularly employed and benefits-eligible full- and part-time staff members are able to purchase a parking permit. Campus partners may also obtain staff parking permits by coming into the parking office and requesting one.
You may transfer your permit between vehicles as long as it is displayed properly and only one of those vehicles is on campus at a time. All of the vehicles you use need to be registered to the permit.
If you have an ungated permit, you are permitted to park in any of the ungated faculty/staff lots, which are labeled with green circles on the campus parking map. However, if you have a gated permit and wish to change lots, go to Parking Self Service in AccessUH and sign up for the waitlist of the lot you’re interested in.
Parking and Transportation Services allows the use of EZ Tag (Harris Co.), NTTA Toll Tag (Dallas) or TxTag as a hands-free way to enter and exit on-campus parking garages and faculty-staff gated lots. If you'd like to use your tag, please email your PeopleSoft number, Permit number and toll tag number to: addmyeztag@uh.edu.
No. If you have a permit and have terminated your employment you must return your parking permit to the parking office in order to clear that item off your termination checklist.
You may appeal a citation online through your myParking Account, accessbile via AccessUH. Your appeal will then be reviewed and you will be notified of next steps.
Get in a Virtual Line or Make an Appointment for Parking Assistance
Parking and Transportation Services now uses the QLess virtual system for its Parking Express service. This allows customers to get in a “virtual” line to receive assistance at the Parking and Transportation customer service location in University Lofts. There are several ways to get in line:
- Text uhparking to 832-924-3542.
- You will receive a text asking you which line you would like to join: Permit, Citation, Parking Questions, or METRO Services.
- Depending on which line you choose, you will be asked several other questions, including your name.
- You will receive a text with an estimated wait time.
- Another text will summon you to the office when you are nearing the front of the line.
- Click this link.
- You will be asked the same general questions as if you used the text option.
- You will also be asked for your cell phone number to receive the text updates.
- This method also gives you the option to make an appointment to come at a set date and time.
- Use the QR Code.
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