shastaBUCKS FAQs - University of Houston
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  • What are ShastaBUCKS?

    ShastaBUCKS is a University of Houston debit account. This account functions just like a traditional debit card; it can be used at participating on- and off-campus locations. This account is placed on all Cougar Cards but only becomes active when money is deposited. 
  • How do I add money to ShastaBUCKS account?


    You can conveniently add ShastaBucks on the UH Go app by tapping the "Cougar Card" icon, tapping on "Account Info", and then on "Add Cash" option. 

    You can also make a deposit online at AccessUH, click on the Cougar Card icon, then click “Add Cash” and select ShastaBUCKS. Follow the prompts to enter your Credit Card and Billing information. You will receive an email confirmation of your payment once it has been completed. 

  • Where can I use my ShastaBUCKS?

    You can use your ShastaBUCKS at participating off-campus merchants, in the campus bookstores, all participating campus convenience stores, participating on-campus eating establishments, beverage and snack vending machines and campus computing labs.
  • What are campus printing accounts?

    Campus printing accounts are assigned to all actively enrolled students each semester for our general campus computing labs with a declining balance. Each lab’s allocation expires at the end of each semester. Active faculty and staff receive a printing allocation to be used at MD Anderson Library each semester.
  • If I replace my Cougar Card, what happens to my account balances?

    All of your account balances are transferred to your new Cougar Card.
  • What should I do if my Cougar Card is lost or stolen?

    If your card is lost or stolen, be sure to deactivate your card as soon as possible to prevent unauthorized use of your ShastaBUCKS.
  • How can I tell what my current balances are?

    You may go to AccessUH, and select the Cougar Card icon, then click “Financial” followed by clicking “Balance” to view account balances on your Cougar Card.

    You may also check your current balances through our UH Go app. Once you have signed in, tap on the Cougar Card icon then tap “Account Info” followed by tapping on “Balances.”

  • Is there an expiration date on ShastaBUCKS account?

    Yes, ShastaBUCKS expires after one year of no activity.