Exclusive snack vending service for the University of Houston is provided by Canteen, a member Compass Group North America. There are nearly 70 snack and frozen food vending machines located across the UH campus.
Exclusive beverage vending and pouring rights service for the University of Houston is provided by the Coca-Cola Bottling Company. There are nearly 110 beverage vending machines located across the UH campus.
| Locations | Nutrition | Payment Types | Refund Policy & Process |
| Snack & Beverage Donations | Installation | Vending FAQs |
Locations
With nearly 60 snack, fresh, and frozen food vending options and over 120 beverage vending options spread across campus, our campus community is sure to find a location close by to satisfy a craving, get that pick-me-up, or find a small meal to hold you over!
View Interactive Campus Map with All Vending Machine LocationsNutrition
View Nutritional Information for Canteen Snack Products .
View Nutritional Information for Coca-Cola Beverage Products.
Payment Types
Types of Payments Accepted
All snack machines have dollar bill acceptors that will accept $1 bills. Select snack and fresh food vending machines have E-Port devices that accept MasterCard, Visa, American Express, Discover, and Cougar Cards (with ShastaBUCKS) for purchases.
Vending Refund Policy
Auxiliary Services manages the contracts for Coca-Cola and Canteen. It is our policy that:
- Any refund request submitted may be subject to review at our discretion. Refund reviews will be conducted by the vending contractor and the outcome referred to Auxiliary Services for a final decision.
- Refund requests may be submitted for up to but no later than 5 days past the stated date of loss.
- Each item must be submitted on a single vending refund request form. No bundling of claims for multiple days will be honored at any of the vending refund locations.
- All required fields of information on the vending refund request form must be completed or the refund will not be referred for review. (Outlet number, machine type, etc.)
- Barring unforeseen circumstances, refund decisions should be made available within 1-4 business days past the completion date of the form.
- Proof of identification (i.e., a UH identification card or other form of recognized picture identification such as a driver's license or passport) will be required to submit a refund request.
Beverage Vending Refund Process:
To request a Coca-Cola refund, for purchases made with cash or debit/credit transactions $5 and above, please download and email the attached “Vending Refund Form” to auxiliaryservices@uh.edu within 5 business days of your stated date of loss.
For purchases made with debit/credit transactions below $5, you may visit the UH Cashier’s Office with a completed Vending Refund Form.
Snack Vending Refund Process:
Canteen is now offering “eChecks” as a solution for customer vending refunds at the snack machines. Simply follow the quick, and easy steps below:
- Scan the QR code on the Canteen Connect Sticker located at each Canteen Snack Vending machine.
- Click the icon with three lines in the upper left-hand corner.
Select “Need a Refund?” - Follow the prompts and provide your information.
- Canteen will send an electronic check straight to the email provided in your refund request.
- For questions, customers may call 800-631-8962.
Snack & Beverage Donations
Auxiliary Services has committed to donating beverages, provided by Coca-Cola, to student organizations to support and promote events and programs throughout the academic year. The requesting student organizations must be officially registered with the UH Center for Student Involvement.
Additional information and to complete the Beverage Donation Form.
Installation
If your department/division/office is interested in obtaining vending services for your area, please email your request to vending@uh.edu or contact Auxiliary Services at 832-842-9053. Utilization, traffic patterns, and required minimum sales are determining factors in the placement of vending machines. Your interest is appreciated.
Vending FAQs
Where are vending machines located on campus?
Vending machines are located across the University of Houston campus in academic buildings, residence halls, and common areas. An interactive campus map and location listings are available to help you find the nearest machine.
What type of vending machines are available?
The University offers a variety of vending options, including:
- Beverage vending machines
- Snack vending machines
- Fresh food machines
- Coffee and hot beverage machines
These services are provided through Coca-Cola and Canteen.
What payment methods are accepted at vending machines?
Most vending machines accept:
- Cash
- Credit and debit cards
- Cougar Card using ShastaBUCKS
Availability of payment types may vary by machine.
Who manages vending services on campus?
Vending services are managed by Auxiliary Services.
How do I request a refund for a vending purchase?
Refunds must be submitted within 5 days of the transaction.
- For beverage refunds (Coca-Cola), for transactions $5 and above, submit a vending refund form by email. For transactions below $5, visit the UH Cashier’s Office with a completed form.
- For snack refunds (Canteen), scan the QR code on the machine and follow the prompts
What should I do if a machine is not working or is out of stock?
You can report issues or submit feedback using the Vending Comment QR code of the machine or by contacting Auxiliary Services. This helps ensure machines are serviced and restocked promptly.
Can my department request a vending machine?
Yes. Departments can request vending services by contracting Auxiliary Services. Placement is based on factors such as location demand, traffic patterns and minimum sales requirements.
Last Updated: 7/1/26