There are two authorized ways to purchase tickets to a show at the Cullen Performance Hall:

• Online through our e.Venue site: cph.evenue.net.
• Directly with the Cullen Performance Hall Box Office.

Cullen Performance Hall is a cashless facility. Cullen Performance Hall accepts all four major credit cards, American Express, Discover, Mastercard, and Visa. 

Guests can buy up to four tickets per ticket order.

Digital Tickets

Guests must use digital tickets unless they select "Will Call" as their disposition. CPH does not support at-home printed tickets. Tickets are either mobile or printed at the theatre directly.

Refunds & Credits

In the event of a cancellation, refunds are only made to the original purchaser and issued for the face value of the ticket(s) only. Per ticket fees are nonrefundable. In the event of a cancellation, every effort will be made to notify the purchaser.

Tickets from Unauthorized Retailers

If you purchase tickets to an event from an unauthorized source, you do so at your own risk. Tickets obtained from unauthorized sources may be invalid, lost, stolen, or counterfeit and if so are void. Cullen Performance Hall values customers’ privacy and security, and will not access records nor reprint tickets for anyone who cannot be verified as the original ticket buyer. Fraudulent tickets will not be admitted into the theater. Tickets cannot be reprinted.

Ticket Transfers

Transferred tickets have no monetary value and may not be resold under any circumstances. All ticket sales are final—no refunds or exchanges will be issued for events at Cullen Performance Hall. Cullen Performance Hall is not responsible for lost, misplaced, or stolen tickets. It is the ticket holder’s responsibility to keep their tickets secure. 

Children

A ticket is required for children ages 3 and up. Any children 2 years and under are permitted to sit in an adult's lap.

Accessible Seating

Accessible seating is offered on the orchestra level. To reserve, go to the cph.evenue.net site, click on the "Buy Now" button for the performance you would like to attend, and click on the "Accessible" button to find available seating. You can also view the seating chart to find accessible seating.

 Accessible seating is available on a first-come, first-served basis and may be sold after all other general seating has been sold. These seats will be available at the lowest ticket price offered.

Additionally, ADA accommodations can also be arranged for PIT seating at the regular ticket price.

For any questions or to reserve your tickets, please don't hesitate to contact us today. We look forward to assisting you.

• Email: cphguest@central.uh.edu.
• Voice: 832-842-3131.

Strollers

Strollers and large personal bags, including those used for child care, are not permitted inside Cullen Performance Hall.

For safety reasons, all personal items must be left outside the venue. Personal bags, including those used for child care, must be clear and are subject to search upon entry. Searches for restricted items are a condition of entry to ensure the safety of all patrons. Failure to comply with bag checks screenings will result in denial of entry.

*This policy is subject to change at the discretion of Cullen Performance Hall management and the event promoter. Ticketed guests will receive an email prior to the event with any updated guidelines or restrictions.

Wheelchairs

Wheelchair and Mobility Device Policy

Guests are asked to bring their own wheelchair or mobility device for transport and for the duration of the event. For more information or to provide advance notice of any special accommodations, please contact Guest Services at:

• Email — cphguest@central.uh.edu.
• Voice — 832-842-3131.