How do I address mail to the University of Houston?

Read the instructions and follow the examples on the address formatting page.

How do you change the address of a college or department?

Click on department change of address form and fill out the form. It will then be forwarded to UH Postal Services for processing.

Can my room number be anything I want?

No. Your room number must be the mailing number assigned to that college/department. Not the location, or office number, of a particular person. Delivery Services wants to ensure proper distribution of campus mail.

Can I just use my building name during an emergency when I call for help?

The consolidated functions of many different first responders into one dispatching location will tremendously complicate using a building name to identify your location. Many dispatchers will not have firsthand knowledge of our previous addressing system; requiring the caller to identify their location by the locatable street address and specific room within that facility. If you fail to do this, it may significantly delay emergency response time.

What is LACS?

LACS stands for Locatable Address Change Service. This is a service provided by the U.S. Postal Service for instances when a person remains at the same location but their address changes. Typically, this has been used when rural-style addresses are converted to street-style addresses, but more recently it has been used to accommodate the need to change addresses to provide 911 emergency services more accurately and locatable addresses. It also includes a system to redirect mail to a new address. This means that any mail using the old address will be automatically processed by the USPS for delivery to the new address. It does not, however, provide any notification to the sender, so UH departments will be expected to make an effort to notify their constituents (i.e. vendors, clients, patients, donors, etc) of their new address.

Should I use ZIP +4 codes?

Yes. ZIP +4 has been assigned to all colleges, divisions and departments on campus. The +4 is recorded in the national ZIP Code Database and helps the USPS process mail faster and more efficiently. Your ZIP +4 is also your internal mail code. The +4 assists UH Postal Services in the sortation of your incoming mail.

Is there a fee for campus certified mail?

Yes, the price depends where the item is being sent to. For an accurate postage rate price, please visit our office at 4211 Elgin Street, Room 150, in the General Service Building.

What are your hours?

Our office is open Monday through Friday, 8 a.m. to 5 p.m. We are closed on weekends and during official university holidays.

How do I contact UH mail shipping/mail services/Delivery Services on campus?

Phone: 713-743-5829
Email: DeliveryServices@uh.edu 
Mailing Address:
University of Houston
Delivery Services
4211 Elgin
Houston, TX 77204

For delivered packages, how long willthey be available in the dorm locker?

Your mail and package(s) will be available in the locker for 24 hours following the email notification to pick up your item(s). Lockers are available to you 24/7.

What is my mailbox number or what if I do not have a mailbox number?

Your mailbox number can be located in your Housing portal on AccessUH or in the UHGo app by clicking on Campus Life icon and then selecting Delivery Services.

Where can I get a Departmental Mail Card (DMC)?

To obtain a copy of your Departmental Mailing Card (DMC), please contact your business administrator. If you need a new DMC, complete  the DMC Request Form and submit it as instructed.

How do I make an appointment to pick up packages or do I need make an appointment to pick up packages/mail?

If you have received an email notification to pick up your mail or a package, you can schedule an appointment through CougarQ on AcesssUH or by clicking here.

What is the department email address?

You can contact Delivery Services at DeliveryServices@uh.edu.

Where is the nearest post office?

USPS office is Location:
1500 Hadley Street
Houston, TX 77002.

For assistance please email us at DeliveryServices@uh.edu.

What should i do if my package was lost stolen or broken?

Please contact Delivery Services with your tracking number, and we'll be happy to assist. 

Do you offer courier services; send out UPS or USPS?

Yes, we can assist with UPS, USPS, FedEx, and DHL. For more information, send us an email at DeliveryServuces@uh.edu.

When is the mail picked up at the drop box?

Mail is collected Monday through Friday during the morning delivery routes.