Mail and Package Tracking Faculty and Staff FAQ
To check packages that are processed under your name, click on “My Packages and Mail”
It will show all the trackable mail and packages that have been processed under your name, with the status.
If a package does not appear in “My Packages and Mail”, the package/mail isn’t processed into the system, verified or processed for the department. To check the status of the package have the tracking number of the package, go to “Tracking Number Search” on the home page or enter the tracking number in search bar on the left-hand corner.
Once at the Track Number Search page enter the tracking number of the package. If
processed it will show the status of the package.
If you live on campus go to the upper right hand corner where is says “Faculty/Staff”. Click and Change to “Student” if you live on campus. If you do not live on campus you do not have access to this area.
| Status | Definitions |
| Attempted Delivery | |
| Declined Delivery | Mail/package delivery has been declined. We will be returned to our office for pick up. |
| Delivered to Locker | Mail/Package has been placed in the locker. A pin code will be sent to your email for pick up. |
| Locker Code Expired | Pin code to pick up mail/package has expired and no longer can be used. Delivery Services will pull the mail/package from locker. |
| Packaged Removed, Pickup Required | Mail/package has been removed from locker and will be available for pick up at our office. |
| Picked Up from Locker | Mail/package has been picked up from locker. |
| Picked Up from Delivery Services | Mail/Package has been picked up from our office. |
| Processed for Delivery | Mail/Package has been processed for standard delivery |
| Processed for Locker | Mail/Package has been processed to be placed in the locker. |
| Reminder for Pickup | Reminder to pick up mail/packages at our office. |
| Reprocessed for Delivery | Mail/Package has been reprocessed for the locker/delivery. |
| Returned to Sender | Mail/Package has been returned to sender as it was not picked up in the allotted time. |
| Package Exceeds 50lbs, Pickup Required | Package exceeds 50lb limit and is stored at our office for pick up. |