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Student Help for Blackboard
Official Enrollment
Students are added into Blackboard when they officially enroll in a course in myUH (PeopleSoft). When a student is officially dropped from a course, the student may or may not be removed from the course roster inside of Blackboard. If a student has officially dropped a course through the registration system add/drop process, for whatever reason, the student is no longer a member of the class even if the student has not been removed from the Blackboard portion of the course. After an official drop has been processed, the ability to access Blackboard does not constitute enrollment in a course.

Online Resources
Account Management Resources
Support
  • Blackboard Online Support Form
  • By Phone: - Call 713-743-1411, 24 hours a day Monday-Friday and 8 am to 8 pm Saturday-Sunday (except University holidays)

  • In Person at Main Campus
    • 116-PGH Monday-Friday, 8 am to 8 pm (except University holidays)
    • 1st floor MD Anderson Library Monday-Friday, 8 am to 8 pm (except University holidays)
  • By email - support@uh.edu
  • By live chat - http://www.uh.edu/infotech/livechat
    • Monday-Thursday 8 am to Midnight (except University holidays)
    • Friday 8 am to 5 pm (except University holidays)
    • Saturday Closed
    • Sunday 2 pm to 8 pm (except University holidays)
Blackboard Learn 9 - Spring 2012

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