CougarNet Account
CougarNet accounts give access to, and file space on, university Windows computing resources.
Note: Students automatically receive a CougarNet account. There is no need for students to apply for a CougarNet account.
Get a CougarNet account by:
- Online
- phone: 713-743-1411
- in person: Tech Commons, back entrance of the MD Anderson Library
Remember to have your Cougar Card available.
Access to resources is granted based on the account owner's affiliations with specific university colleges and divisions, including majors and minors, enrolled courses, and campus employment.
Those with an accounts in another Windows domain should check with their college/division support staff regarding whether or not they are participating in CougarNet.
Virtual private networking (VPN) access is also available using your CougarNet account. VPN is available to UH students, faculty, and staff to help connect to computing resources outside of UH while using mobile computing devices with wireless Ethernet cards (network interface cards) and to connect to computing resources on the UH network while using computers from off campus.
Sponsored Accounts
To set up a CougarNet account for new employees or for persons not affiliated with UH (such as contractors, consultants, or temporary workers), you may need to create a "sponsored account."
For more about sponsoring an account, including getting Sponsored Account Forms, go to the
Sponsored Accounts page.
Password Expiration
CougarNet passwords expire after 90 days.
As a security measure, computer account passwords expire on a regular basis and must be changed. It is the responsibility of the account owner to make the password something that is easy to remember but difficult for someone else to guess.
Password Resets
Lost or forgotten passwords can be reset. Computer account owners can request password resets online or by contacting the IT Support Center at 713-743-1411. IT Support Center staff will verify account ownership using your Cougar Card.
Note: If you contact us for assistance, IT Support Center staff will verify account ownership using your Cougar Card and various other demographic information.
Contact Us
Live Chat: Live Chat
Call Us: 713-743-1411
Fax Us: 713-743-1410
Email Us: support@uh.edu
Mail Code: TSS 2002
Call Us: 713-743-1411
Fax Us: 713-743-1410
Email Us: support@uh.edu
Mail Code: TSS 2002
