IT Service Assurance - University of Houston
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IT Service Assurance

Description of Service:

Management of the IT Service Assurance program to provide annual IT service metrics to Colleges and Divisions.

Business Owner:

Administration (A&F)

UIT Service Manager:

Rita Barrantes

UHS Service?


How To Request:

This service is a continuation of a Technology Review. Please refer to the Technology Review (TR) service on how to request a TR.

Minimum Service Level:

Not Applicable

Maintenance Windows:

Not Applicable

Support (Tier 1):

Rex Gillit:
Shyamala Ramalingam:

Support (Tier 2):

Rita Barrantes

Support (Tier 3):

Not Applicable

Charges (if applicable):