It’s time for Coogs to show their appreciation for the Copy, Print, and Delivery Services team as February is designated by the In-Plant Printing and Mailing Association as In-Plant Awareness Month, recognizing the contributions of in-house design, printing, mailing, and delivery professional. This year, UH has created an online page to spotlight the CPD team.

"I am incredibly proud of the Copy, Print, and Delivery Services team for their outstanding contributions and dedication. Their hard work and commitment to excellence have not only resulted in impressive achievements, but also in receiving prestigious awards from the Association of College and University Printers,” said Esmeralda Valdez, Executive Director of University Services.

“The team's ability to deliver high-quality work and exceptional service is truly commendable. Thank you for your unwavering dedication and for making a significant impact on our university community."

Highlights for 2024 include: 

• 2,714 printing projects.

• $2,043,886 received from printing projects.

• 51,293 combined mail and packages were delivered to the student lockers. 

• 18,457 combined mail and packages were delivered to the faculty/staff lockers. 

• 12 student workers were part of the Delivery Services team. 

The Copy and Print Services team also received three gold Production & Impression awards from the Association of College and University Printers in the following categories:

Offset Single-Page: President Suite Ticket Holder
Offset Multi-Page: “History Magazine — Agents of Change”
Offset Multi-Piece: Happy Holidays Card — Document Solutions.

The team is divided into design, production, delivery, and promotional sales.

Design team offers high-quality service 

The design team is the sole authorized vendor for all the stationery on campus and collaborates with designers from colleges and departments across the UH system.

“We receive already designed files that need to be printed,” said Eric Dowding, graphics and communications manager, CPD. “We therefore verify, adjust, and ‘flight check’ files before sending them to be printed to ensure a seamless process and a high-quality product. In many instances, we also help campus designers make technical and material choices, such as the type of paper and bindery options.” 

The team works closely with the Office of Protocol and Special Events to meet the printing needs for commencement, including books, signage, and credentialing for 19 ceremonies.

The team also provides graphic design services from the initial graphic brief to the final printed product to departments who do not have their own design team, or their team needs extra help. 

Dowding, graphics manager, brings more than 40 years of experience and oversees the graphic jobs processed on the computer-to-plate system.

He is supported by Seleste Bautista, the lead graphic designer with 25 years of experience, and Kathy Fieldcamp, the lead web designer/graphic designer with 23 years of experience.

“The University of Houston is very lucky to have an on-site printshop, as it offers many advantages that include: a privileged relationship with the campus departments, the proximity, pricing, and timing,” said Dowding. “We pride ourselves in maintaining a high level of quality in all the pieces we produce.” 

CPD has expanded to include promotional sales, led by Leslie Traore, who also works in printing operations. Bautista assists with graphic design for promotional items.

Production team takes pride in what they do 

Led by Sami Snelling, the production manager with 37 years of experience, the production department handles proofing, printing, and finishing jobs.

Snelling is joined by Juan Lazoya, press operator with 27 years of experience, and Salvador Bautista, who has 44 years of industry experience. The team is known for their high-quality work and dedication.

“I love my team — they are like family. They’re always ready to do what we need to do to complete the jobs, so they look the best to go out and represent the University. Our work is seen by a lot of people on and off campus. We take pride in what we do,” said Snelling.

Delivery team steps up to meet needs 

The Delivery Services team, managed by Karen Flores, handles incoming and outgoing mail and packages from various couriers. They sort, process, and deliver items to recipients on campus, including student housing. Flores oversees seven postal assistants who are cross-trained on campus routes and equipment.

Postal assistants Anthony Stewart, Harold Fort, Maria Rivera, Erendira Deloya, and Willie Rivera are all cross-trained on the five campus routes, which include one student route and four staff/faculty routes, and the equipment used for metering outgoing USPS mail for the University.

“We are a small and mighty team that will step up for any occasion when needed,” said Flores.

To learn more or to contact the team for service, visit and explore the Copy, Print and Delivery Services’ website.