Semester Quick-Start Guide - University of Houston
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Semester Quick-Start Guide


Your CougarNet Log In

Your CougarNet account provides access to many services on campus including UHSecure WiFi, Software Downloads and AccessUH. You can lookup your CougarNet userid and reset your password.

Logging into AccessUH

AccessUH is your gateway to the University of Houston's information and computing resources. Log into AccessUH with your CougarNet User ID and password and you will get immediate access to other critical systems that you use on a daily basis including myUH, Blackboard, parking, housing and many more.

Get Microsoft Office for Free!

The University of Houston provides Microsoft Office free to every student. New this year, students will be able to download Office on up to five computers and five mobile devices directly through the Microsoft Student Advantage program. Office 365 includes the latest version of Word, Excel, PowerPoint, OneNote, and more. As long as you're a student here, you'll be able to use this software for free. To get your Office follow these simple steps:

  1. Login to AccessUH at accessuh.uh.edu with your cougarnet account
  2. Click on the Office365 icon and that will take you to the Office365 download site.  Use the following credentials:
    • Organizational Account: CougarNet ID@cougarnet.uh.edu (Example:jcougar@cougarnet.uh.edu)
    • Password: CougarNet password
  3. On the download site, select your language and click install

If you have trouble, contact the IT Support Center at 713-743-1411, support@uh.edu or via live chat.

Getting the Most out of WiFi

UH provides you with high-speed WiFi access in the classrooms, residence halls, the libraries and throughout most of the campus. UHWireless is your WiFi network. If you have an older laptop that still works well but struggles with the WiFi, you can upgrade with a USB WiFi adapter and an external antenna to dramatically improve WiFi speeds for very little money. Discover how you can improve your WiFi experience.

Buying a Computer

Many incoming students are shopping for a new computer, tablet or smart phone to bring to campus. There are a few things to keep in mind while you shop. Look for computers and devices with the 802.11ac or 802.11n WiFi standard. This will get you the fastest connection possible to the campus WiFi network. As you are shopping and comparing the best deals, you may want to review these resources as well:


Technology Support for Residents

Residents can enjoy technology in their dorms such as WiFi coverage throughout the halls, multiple network data ports in each room* and access to Philo Edu from anywhere on campus.

*Rooms in Calhoun Lofts do not have active data ports

WiFi and Wired network

WiFi access is provided through every floor and common area within the residence halls.  UIT recommends using the UHSecure network for secured, encrypted browsing from your computer and other mobile devices.  If your ethernet ports are all in use, you can set up WiFi on your gaming devices and printers by connecting to the uhregistered WiFi network. Learn more about UH WiFi networks and how to register your devices

Philo Edu

Philo Edu is a next generation IPTV platform that lets viewers watch content on their favorite devices like your TV, PC, tablet or smartphone.  Once logged in with your CougarNet account, you can set up your favorite shows and even schedule them to be recorded.  Philo Edu is only available for UH residents and is accessible from anywhere on campus.  Learn more about Philo Edu

Digital Signage and WiFi calling

Digital signage screens are located throughout the residence halls to promote on-campus events and important announcements for residents including notifications from the UH ALERT emergency notification system.

In areas where cellular coverage is less than optimal, UIT recommends enabling WiFi calling on your mobile phone.  WiFi calling leverages the UH WiFi network to make calls from your devices rather than your carrier’s cellular towers.  In Cougar Village II, public phones are provided on each floor in the elevator lobby. Learn how to enable WiFi calling for your device

Learn more about technology in the residence halls


Video Guides: Computer Security and CNID

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Video: Computer Security Tips

Learn more about safe computing habits with this short video from UIT.

Most people at UH need a CougarNet Account

Learn about CougarNet

CougarNet is the system that governs access to computers, applications and email at UH.



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