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Set-up and Listen to Voicemail - Microsoft Teams

For instructions on setting-up and listening to voicemail on Microsoft Teams select the following options:
Set-up Voicemail
 
 
  1. In the Teams app, click the Settings and more icon (the three dots next your profile picture) and click Settings.

    Setup Voicemail for Microsoft Teams

  2. In the Calls section, click Configure voicemail.

    Setup Voicemail for Microsoft Teams


  3. To record a new voicemail greeting, click Record a greeting and follow the prompts to record your message.

    Setup Voicemail for Microsoft Teams

 

Listen to Voicemail in Microsoft Teams

To listen to voicemail in Microsoft Teams: 
  1. On the left side menu, click Calls.
  2. Click Voicemail.
  3. Click a message in your list and use the playback controls to listen to the recording or read a transcript (if it's available).
 
Listen to Voicemail in Teams
 
 
 
 
 
Listen to Voicemail in Outlook 

When you receive a voicemail, the message the appears in your Outlook inbox.

To listen to your voicemail in Outlook:

  1. Go to your Outlook Inbox.
  2. Open any email with voicemail in the subject.
  3. Click the blue play button to listen to a message.

 Listen to Voicemail in Teams using Outlook

 
 
Using Your IP Phone
  • Lift your phone's handset.
  • Press the voicemail key.
  • Follow the prompts to listen to your voicemail.


Watch a short video on listening to voicemail in Microsoft Teams!