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Unified Communications

Set up and Listen to Voicemail - Microsoft Teams for Mac

  For instructions on setting up and accessing voicemail in Microsoft Teams for Mac, select one of the following options:

 

Set Up Voicemail

To set up voicemail

1.      Select Settings and more (...) next to your profile picture, and then select Settings.

Set Up Voicemail

 

2.      Select Calls. 

Set Up Voicemail 2

 

3.      Under Manage voicemail, select Record a greeting. 
4.      Follow the prompts to record and save your greeting.
5.      Click the dropdown menu to choose what happens when the call is redirected to voicemail.

Set Up Voicemail

 

Listen to Voicemail in Microsoft Teams

To listen to your voicemail in Microsoft Teams:

  1. On the left side menu, click Calls.

    Listen to Voicemail on Teams



  2. Click All.
  3. Click Voicemail.
    Listen to Voicemail on Teams 2



  4. Select the voicemail to hear.
    Listen to Voicemail 4



  5. Click the arrow to listen to voicemail.

    Listen to Voicemail on Teams 5

 

Listen to Voicemail in Outlook

To listen to your voicemail in Outlook: 

1. Go to your Outlook.
2. In the search box, search for voicemail.

 Listen to Voicemail
 

Note: To listen to voicemail, double-click the file or select an option from the drop-down menu.
 Listen to Voicemail

 

 

Using Your IP Phone
  1. Lift your phone's handset.
  2. Press the Voicemail key.
  3. Follow the prompts to listen to your voicemail.
 

Watch a short video on How to check voicemail in Microsoft Teams for Mac