Student Semester Quick-Start Guide
Your CougarNet Login
Your CougarNet account provides access to many services on campus like UHSecure Wi-Fi and more. You can lookup your CougarNet userid and reset your password.
Multi-Factor Authentication (MFA)
MFA adds an extra layer of security when you log into your account to prevent unauthorized access. You log in with something you know (your password) and something you have (your phone). MFA is the most effective way to secure our computer accounts and it is easy to use. If you’ve ever received a text message to confirm your identity when logging into an online retailer or banking site, you’ve used MFA. It allows you to confirm your identity by text message, mobile application, and other methods.
Logging into AccessUH
AccessUH is your gateway to the University of Houston's information and computing resources. Log into AccessUH with your Microsoft 365 credentials and you will get immediate access to other critical systems you use daily, including myUH, Canvas, parking, housing, and more.
Email at UH
Every enrolled student receives a UH email mailbox that ends with @cougarnet.uh.edu and uses your CougarNet password. Be sure to check this mailbox regularly for important official communications from the university.
How to check your mailbox:
- Outlook on Desktop/Laptop – Windows | Mac
- Outlook on Mobile Device – Android | iOS
- Outlook in a web browser
For more information, visit the Email Accounts site.
Get Microsoft Office for Free
The University of Houston provides the Microsoft 365 productivity suite free to every student.
UH Go Mobile App
UH Go is the official mobile app for the University of Houston. It gives you easy
access to university information and services from your phone, including IT support.
With UH Go, you can:
- Contact the UIT Support Center
- Search the GetHelp knowledgebase
- Reset your CougarNet password
- View IT service alerts occurring on campus
- Check IT service status and more
Download UH Go: iOS | Android.
Getting the Most out of Wi-Fi
UH provides high-speed Wi-Fi in classrooms, residence halls, libraries, and throughout most of campus. UIT recommends connecting to the UHSecure wireless network. If you have an older laptop that struggles with Wi-Fi, a USB Wi-Fi adapter with an external antenna can significantly improve performance. Learn how to improve your Wi-Fi experience.
Buying a Computer
Many incoming students shop for a new computer, tablet, or smartphone before coming to campus. Look for devices that support the 802.11ax or 802.11ac Wi-Fi standard for the best connection to the campus network. Helpful resources while you compare options:
- Cougar Byte
- Dell Store
- Apple Store (select "Change your School" and enter "University of Houston")
Contact Us
We are here to support you. We offer walk-up support in the Tech Commons, as well as phone, email, and chat support. Learn more about how you can reach us.
Follow UIT on social media for news and service announcements:
- X: uhit
- Instagram: uhoustonit
- Facebook: uhoustonit
Technology Support for Residents
Residents have Wi-Fi coverage throughout the halls, multiple network data ports in most rooms,* and access to other campus technology services.
*Rooms in Calhoun Lofts do not have active data ports.
Wi-Fi and Wired Network
Wi-Fi is available on every floor and in common areas of the residence halls. UIT recommends using the UHSecure network for secure, encrypted connections. Learn more about UH Wi-Fi networks.
Digital signage screens throughout the residence halls share on-campus events and important announcements, including notifications from the UH ALERT emergency notification system.
In areas with weaker cellular coverage, enabling Wi-Fi calling on your phone can improve call quality by using the UH Wi-Fi network. Learn how to enable Wi-Fi calling.
Learn more about technology in the residence halls
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