Student Semester Quick-Start Guide
Your CougarNet Login
Your CougarNet account provides access to many services on campus including UHSecure Wi-Fi, software
Two Factor Authentication (2FA)
2FA adds an extra layer of security when you log into your account to prevent unauthorized access. You log in with something you know (your password) and something you have (your phone). 2FA is the most effective way to secure our computer accounts and it is easy to use! If you’ve ever received a text message to confirm your identity when you log into an online retailer or banking site, you’ve used 2FA. It allows you to confirm your identity by text message, mobile application, and other methods.
Logging into AccessUH
AccessUH is your gateway to the University of Houston's information and computing resources. Log into AccessUH with your CougarNet User ID and password, and you will get immediate access to other critical systems that you use on a daily basis including
Email at UH
Every enrolled student receives a UH email mailbox that ends with @cougarnet.uh.edu and uses your CougarNet password to log in. Be sure to check this mailbox often for important official communiations from the university.
How to check your mailbox:
- Outlook on Desktop/Laptop - Windows | Mac
- Outlook on Mobile Device – Android | iOS
- Outlook in a web Browser
For more information on these accounts, visit the Email Accounts site.
Get Microsoft Office for Free!
The University of Houston provides the Microsoft 365 productiviity suite for free to every student. Students can download Office on up to five computers and five mobile devices directly through the Microsoft Student Advantage program. Microsoft 365 includes the latest version of Word, Excel, PowerPoint, Teams, and more. As long as you're a student here, you'll be able to use this software for free. To download Office on to your computer*, follow these simple steps:
- Visit login.microsoft.com
- Enter your credentials
- User ID [organizational account]: __ CougarNet ID__@cougarnet.uh.edu (Example: jcougar@cougarnet.uh.edu)
- Password: CougarNet password
- Click Install or more
- Click Install Microsoft 365 apps
- Select Install Office
- Download the installer and run the application. Once installed, log in to the applications using the same credentials.
* Mobile apps can be downloaded in the iOS App Store and Google Play Store.
If you have trouble, contact the UIT Support Center.
UH Go Mobile App
UH Go is the official mobile app for the University of Houston. Here, you will find university information and easy access to services from the convenience of your mobile device, including IT support on the go. With UH Go, you can:
- Contact our UIT support center
- Search our GetHelp knowledgebase for IT solutions
- Reset your CougarNet password
- View IT service alerts ocurring on campus
- Check on IT service status and more
UH Go can be downloaded to your mobile device today: iOS | Android OS.
Getting the Most out of Wi-Fi
UH provides you with high-speed Wi-Fi access in the classrooms, residence halls, the libraries and throughout most of the campus. UIT recommends connecting to UHSecure wireless network. If you have an older laptop that still works well but struggles with the Wi-Fi, you can upgrade with a USB Wi-Fi adapter and an external antenna to dramatically improve Wi-Fi speeds for very little money. Discover how you can improve your Wi-Fi experience.
Buying a Computer
Many incoming students are shopping for a new computer, tablet or smart phone to bring to campus. There are a few things to keep in mind while you shop. Look for computers and devices with the 802.11ax or 802.11ac Wi-Fi standard. This will get you the fastest connection possible to the campus Wi-Fi network. As you are shopping and comparing the best deals, you may want to review these resources as well:
- Cougar Byte
- Dell Store
- Apple Store: (select "Change your School" and enter
in "University of Houston")
Contact Us!
We are here to support you! We offer walk-up support in the Tech Commons, phone, email and live chat support as well. Learn more about how you can reach us.
You can also follow UIT on social media for UIT news and and service-related announcements:
- Twitter: uhit
- Instagram: uhoustonit
- Facebook: uhoustonit
Technology Support for Residents
Residents can enjoy technology in their dorms such as WiFi coverage throughout the halls, multiple network data ports in each room* and access to Philo Edu from anywhere on campus.
*Rooms in Calhoun Lofts do not have active data ports
Wi-Fi and Wired network
Wi-Fi access is provided through every floor and common area within the residence halls. UIT recommends using the UHSecure network for secured, encrypted browsing from your computer and other mobile devices. Learn more about UH Wi-Fi networks
Digital signage screens are located throughout the residence halls to promote on-campus events and important announcements for residents including notifications from the UH ALERT emergency notification system.
In areas where cellular coverage is less than optimal, UIT recommends enabling Wi-Fi calling on your mobile phone. Wi-Fi calling leverages the UH Wi-Fi network to make calls from your devices rather than your carrier’s cellular towers. Learn how to enable Wi-Fi calling for your device
Learn more about technology in the residence halls
Learn More: CougarNet ID
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