The University of Houston is aware of a data breach that occurred on the website of Herff Jones, a vendor that provides caps, gowns and other commencement products to high school and college graduates. As a result, some customers have reported fraudulent credit card and bank activity. UH System Information Security has investigated and confirmed that the transactions do not involve any systems at any of the four universities within the UH System. UHS will continue to monitor the situation and take additional actions as appropriate. The situation is not unique to UH or UH System universities, it is impacting schools across Texas and the nation.
Herff Jones is investigating and has taken immediate action to temporarily disable its payment functions, however, students are still able to place orders without submitting payment at this time.
Herff Jones is in the process of identifying which individuals were affected by this data breach. Once they have this information, the company will contact each individual directly. In the meantime, Herff Jones has a customer service team that is dedicated to answering questions for customers on this issue. The team is available by calling 855-535-1795 between 8am and 8pm Central time, Monday through Friday.
Executive Director of Media Relations
University of Houston