Email Affected by Spam Flagging

All incoming email for all faculty, staff, and students with an '@uh.edu' address will be scanned, and all email whose total score is equal to or greater than the threshold value will be flagged as spam.

Process Description

Spam scanning software scans each incoming message sent to the IT mail servers, applies an extensive set of tests to identify whether the message is likely to be spam, and totals the number of common spam characteristics identified by the tests to create a total score for the message. It then compares the total score of the message to the current threshold set on the spam flagging software, and flags the message as spam if the total score of the message is equal to or greater than the threshold value.