Overall Project Status: In Progress

Purpose

The purpose of this project is to implement a modern management infrastructure to assist UH in the management of endpoint inventory, patches and configurations across all various platforms. UIT will assist the UH colleges, divisions and departments with their implementation efforts including defined policies, procedures and tools. These efforts will also assist in meeting the Governor Gregg Abbott’s state law to prohibit the use or installation of covered applications on governmental entity devices, which include devices owned or leased by an institution of higher education.

Click here to see the list of prohibited technologies.

Scope of Work

UIT Technical Support Services, UIT Enterprise Systems and UHS Information Security will collaborate with the UH colleges, divisions and departments and Technology Partners to help ensure implementation of the Modern Management Infrastructure solution.

The teams will share the responsibility in the project work efforts within the scope for all known UHS-owned devices at UH. The project will include the design, build, test and implementation for Intune, JAMF and other approved systems.

Pilot teams will be established to identify technical objectives, project planning, tasks and milestones, deliverables and target completion dates, and communications strategies to align with the project goals and timeline. Use cases will be defined, documented and tested by the project teams.

Project management meetings, communications, metrics and progress dashboards will be established to monitor status through project target completion date of July 31, 2025.

This project is related to the modern management infrastructure implementation at UH only.

Implementation Process

• Colleges/Divisions Tech Managers can request migrations any time. If you are ready to start the migration for your unit, please contact either a Jamf or Intune Administrator at jamfadmin@uh.edu or intuneadmin@uh.edu.
• Migrations occur on a weekly basis every day.

Milestones

Completed

• Initiation Phase
  • Kick-off UH DEMA project 
  • Define core project team and pilot group tech partners
  • Define Project charter – scope of work, activities and timeline
• Design and Configuration Phase  
  • Define UHS Policy for blocking prohibited technologies and covered applications
  • Determine Approved Listing of Mobile Device Management Software Solutions
  • Define Onboarding Approach & Security Baseline Requirements
  • Build Onboarding Processes
  • Build Security Baseline Configurations
• Development Phase
  • Built PowerBI dashboard for initial in scope Device Discovery
  • Met with Jamf/Intune Admins to establish what devices will need to be onboarded 
• Communication Phase
  • Met with the communication team on adding the Dema Project on the Projects and Initiatives website
  • Worked on building a webpage for the Device Management for Prohibited Technologies Project (2025)
• Pilot Testing Phase
  • Create Testing Scenarios for Mobile Device Management Solutions (SCCM/Intune and Jamf) 
  • Walkthrough setups for Onboarding and Security Baseline requirements
  • Perform Testing Steps with Device Sample Set 
  • Validate and Document Testing Results 
  • Document known issues and lessons learned
• Project Update Status Phase
  • Met with Jamf/Intune Admins to establish progress reports for leadership
  • Developed a project status spreadsheet for leadership – includes project updates/progress reports for each department

Pending

• Training & Administrative Support Phase
  • Define and document Mobile Device Management training deliverables 
  • Perform training walkthroughs with Pilot groups
• Execute Onboarding Phase
  • Finalize design, configuration, and testing
  • Move to Production
  • Perform Mobile Device Management Onboarding and Training for colleges, divisions and departments 
• Monitoring and Reporting Phase
  • Compliance Reporting and Sign-off
• Project Closeout Phase
  • Lessons learned
  • Prepare project closeout documentation