Wired Campus Network (core and distribution network)
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                                  Description of Service:  | 
                              
                              
                                 
                                  Management of the wired network infrastructure providing inter-building network connectivity.  | 
                              
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                                  Business Owner:  | 
                              
                              
                                 
                                  Administration (A&F)  | 
                              
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                                  UIT Service Manager:  | 
                              
                              
                                 
                                  Charles Chambers  | 
                              
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                                  UHS Service?  | 
                              
                              
                                 
                                  No  | 
                              
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                                  How To Request:  | 
                              
                              
                                 
                                  Through capital projects, renovations, special projects  | 
                              
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                                  Minimum Service Level:  | 
                              
                              
                                 
                                  99.9%  | 
                              
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                                  Maintenance Windows:  | 
                              
                              
                                 
                                  Specific to each customer  | 
                              
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                                  Support (Tier 1):  | 
                              
                              
                                 
                                  Mahesh More: msmore@uh.edu; 832-842-4731  | 
                              
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                                  Support (Tier 2):  | 
                              
                              
                                 
                                  Tesfaye Kumbi: tdk@uh.edu; 832-842-4648  | 
                              
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                                  Support (Tier 3):  | 
                              
                              
                                 
                                  None  | 
                              
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                                  Charges (if applicable):  | 
                              
                              
                                 
                                  None  |