Description of Service:

Management of high performance network connectivity to research labs.

Business Owner:

Administration (A&F)

UIT Service Manager:

Charles Chambers

UHS Service?

No

How To Request:

Remedy: Select "Network Services", option: "Science DMZ Installation"

Minimum Service Level:

99.9%

Maintenance Windows:

Specific to each customer

Support (Tier 1):

Tesfaye Kumbi: tdk@uh.edu; 832-842-4648

Support (Tier 2):

Charles Chambers: chambers@uh.edu; 832-842-4624

Support (Tier 3):

None

Charges (if applicable):

Charges are based on project scope.