IT Service Assurance
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Description of Service: |
Management of the IT Service Assurance program to provide annual IT service metrics to Colleges and Divisions. |
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Business Owner: |
Administration (A&F) |
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UIT Service Manager: |
Rita Barrantes |
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UHS Service? |
Yes |
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How To Request: |
This service is a continuation of a Technology Review. Please refer to the Technology Review (TR) service on how to request a TR. |
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Minimum Service Level: |
Not Applicable |
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Maintenance Windows: |
Not Applicable |
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Support (Tier 1): |
Rex Gillit: jrgillit@cougarnet.uh.edu |
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Support (Tier 2): |
Rita Barrantes |
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Support (Tier 3): |
Not Applicable |
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Charges (if applicable): |
None |