Financial IS - University of Houston
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Financial IS (PeopleSoft Finance)

Description of Service:

Administration of the enterprise financial solution PeopleSoft Finance for UHS/UH.

Business Owner:

Usha Mathew

UIT Service Manager:

Mike Chang

UHS Service?


How To Request:

Contact business owner

Minimum Service Level:

24x7 with the exception of scheduled maintenance.

Maintenance Windows:

Sundays, 6 a.m. – 2 p.m.

Support (Tier 1):

Central Processing Unit SME or Finance Operations

Support (Tier 2):

Finance and Budget Technical Team Manager, Mike Chang;

Support (Tier 3):

Vendor - Submit case with Oracle.

Charges (if applicable):