Assistance with Cougarnet Account Lockouts

Before logging in to take your online exam...

Log into AccessUH to see when your password will expire.  

If it is about to expire:

1. If on campus — shut off WiFi services on all mobile devices
   • iPhone
   • iPad
   • Android
   • Laptop
2. Visit the Password Wizard to reset your CougarNet password
3. Update UHSecure password stored on all of your mobile devices
   • iPhone
   • iPad
   • Android
   • Laptop
4. Re-enable WiFi on mobile devices one at a time to confirm that your new password works

* If you've been locked out of your account for 14 days or more, contact UIT Security at 832-842-4695 or security@uh.edu for further assistance.

Commonly asked questions:

Why is my CougarNet account locked out?

How do I change my CougarNet password?

What should I do if I can not log in with my CougarNet password?

In AccessUH, how can I tell if my CougarNet or myUH (PeopleSoft) password has expired?