|
Arturo
Padilla
4314
Bell #1 • Houston, TX 77023 • Phone (713) 928-3293
Pager (281) 738-3608 • e-mail: apadilla@uh.edu
Summary
|
| |
Technical
support specialist with three years of experience in networking
and user support. Able to work well with others and learn new concepts
quickly.
|
|
Experience
|
| |
1999
- Present Central Site Computing Center Houston, TX
University of Houston
Academic Support Assistant Level 3
- Provided first-level technology consulting through problem identification,
tracking, and resolution - responsible for operating systems and
application support for students, faculty, and staff
- Telephone help desk consulting with a primary emphasis on remote
access and operating system troubleshooting
- Assisting other consultants on office visits
|
| |
1996
– 1998 Central Site Computing Center Houston, TX
University of Houston
Academic Support Assistant Level 1
- Maintenance and user support in a lab with over 100 computers
- Issuing and maintenance of student, staff, and faculty computer
accounts
- Helping with installation, hardware servicing, new computer
rollouts, and technical support across campus
|
| |
Summer
1997 Parks & Recreation Houston, TX
Ingrando Community Center
Recreation Assistant
- Assisted in coaching youth sports: soccer and softball
- Assisted in youth programs
|
| |
1995–1996
RecordTown Houston, TX
Sales Associate
- Responsible for ordering, stocking, and generating sales reports
for CD-ROM section of store.
- Assisted in locating products for customers
|
|
Education
|
| |
Senior University of Houston Houston, TX
- Major: Information Systems Technology
- Expected date of graduation: December
2000
|
