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Duo Service

UIT Alert: Duo Service

Current Status

ResolvedUIT Alert - Duo Service - Resolved

Affected Services

  • Duo

Event Updates

ResolvedUIT Alert - Duo Service - Resolved
August 21, 2023 , 1:00 PM
Duo resolved the issue nation-wide at 12:17 pm today.
IssueUIT Alert - Duo Service - Update
August 21, 2023 , 11:40 AM
At approximately 9:45 AM today our 2FA provider, DUO, experienced a service-affecting outage affecting customers nationwide.  The outage impacted Canvas, Microsoft 365, and other services.  The UIT team restored access at approximately 10:45 AM and all users should be able to login. If you have any issues or concerns, please contact the Help Desk at 713-743-1411.
UnavailableUIT Alert - Duo Service
August 21, 2023 , 9:45 AM

The MFA service Duo is reporting a combination of slowness and failures within their environment that is affecting many users, including the entire University of Houston-System. Information Security is monitoring this situation and getting constant updates from Duo. At this time, there is no estimated time of repair. Duo provides the System wide MFA (Multi-Factor Authentication) service for M365 and many other services.