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UH Go / AccessUH

UIT Alert: UH Go / AccessUH

Current Status

ResolvedUH GO issue has been resolved.

Resolution Statement

Actions and Root Causes

UH Go has updated the application to version 2.01 and resolve this issue. 

Corrective and Preventative Measures

Released the new version.

Affected Services

  • AccessUH
  • Login
  • myUH Content

Event Updates

ResolvedUH GO issue has been resolved.
February 5, 2022 , 10:50 AM
SME released the new version of UH GO that resolved the issue.
IssueUIT Alert - UH Go / AccessUH
February 3, 2022 , 10:30 AM

UH Go / AccessUH application problem – We have identified an issue with iOS users and the UH GO application. When user connects to the AccessUH icon via UH Go application and proceed to P.A.S.S. they will receive error message “Unable to connect to the application".  UIT is aware of the problem and will provide an update to the UH GO application to resolve this issue.

DisruptedUIT Alert - UH Go / AccessUH
February 2, 2022 , 5:00 PM
UH Go / AccessUH application problem – We have identified an issue with iOS users and the UH GO application. When user connects to the AccessUH icon via UH Go application and proceed to P.A.S.S. they will receive error message “Unable to connect to the application".  UIT is aware of the problem and is working to resolve this in a timely manner.
ResolvedUIT Alert - UH Go / AccessUH
January 20, 2022 , 6:04 PM

AccessUH application problem – Currently iOS users going into the AccessUH icon are not able to log into P.A.S.S.. Users will receive error message “Unable to connect to the application". UIT is aware of the problem and working to resolve this is in a timely manner.