Video Conferencing (MS Teams, Zoom)
|
Description of Service: |
Support for classroom video conferencing to provide distance education through interactive video. |
|
Business Owner: |
Jeff Morgan |
|
UIT Service Manager: |
Jennifer Lazzaro |
|
UHS Service? |
Yes |
|
How To Request: |
|
|
Minimum Service Level: |
Monday-Thursday 7 a.m. - 8:30 p.m.; Friday 7 a.m. - 5 p.m.; First Call Response: 5 Minutes |
|
Maintenance Windows: |
As needed between 12 a.m. - 6 a.m. |
|
Support (Tier 1): |
713-743-1155; mdist@uh.edu |
|
Support (Tier 2): |
HelpDesk Staff: 713-743-1411 |
|
Support (Tier 3): |
UIT Academic Technologies Manager: Jennifer Lazzaro |
|
Charges (if applicable): |
None |