Unified Communications (MS Teams Telephony)
Description of Service: |
Administration and deployment of unified communications (telephony, voicemail, IM, video conferencing, desktop collaboration). |
Business Owner: |
Administration (A&F) |
UIT Service Manager: |
Rita Barrantes |
UHS Service? |
No |
How To Request: |
Telecom work request by customer |
Minimum Service Level: |
Available 24/7 except maintenance window |
Maintenance Windows: |
Thursdays, 10 p.m. - midnight. |
Support (Tier 1): |
713-743-1411 |
Support (Tier 2): |
Unified Communications: unifiedcommunications@uh.edu; 832-842-5962 |
Support (Tier 3): |
UIT Director: Rita Barrantes |
Charges (if applicable): |
Included in the annual charge |