Ticketing System (Crow Canyon)
Description of Service: |
Administration of the ticketing system for the University of Houston including IT and other colleges and divisions. |
Business Owner: |
Administration (A&F) |
UIT Service Manager: |
Anita Bhakta |
UHS Service? |
No |
How To Request: |
Contact Anita Bhakta: cc-admins@uh.edu |
Minimum Service Level: |
99.9% |
Maintenance Windows: |
Fridays, 5 a.m. - 8 a.m. |
Support (Tier 1): |
Application Administration and Development: aad@uh.edu |
Support (Tier 2): |
Application Administration and Development: aad@uh.edu |
Support (Tier 3): |
Crow Canyon Vendor Support |
Charges (if applicable): |
None |