Student IS (Enrollment) - University of Houston
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Student IS (Enrollment)

Description of Service:

Administration of enterprise student systems: recruiting, admissions, registration, and records, financial aid, room scheduling, academic advising degree audit, ISS SEVIS, LCC, CSD, TAP advisors, and external integrations. UH only: Data analytics and financial aid award analysis.

Business Owner:

Katina McGhee

UIT Service Manager:

Khalid Bhatti

UHS Service?


How To Request:

Contact business owner

Minimum Service Level:

99.9% availability; 24x7 except during scheduled maintenance windows.

Maintenance Windows:

Maintenance: Sundays 6 a.m. - 2 p.m. with possible extension to 6 p.m.              Major upgrades may begin on Saturday to assure Monday morning availability.

Support (Tier 1):

Institution Helpdesk:
UH: 713-743-1010
UHCL: 281-283-2722
UHD: 713-221-8000
UHV: 361-570-4848

Support (Tier 2):

Campus solutions Services: 713-743-8793

Support (Tier 3):

Student Records Technical Team Manager, Khalid Bhatti;
Submit case to Oracle Support:

Charges (if applicable):