Mobile Services (Modo)
Description of Service: |
Administration of Modo Campus App, a Content Management System, that provides a platform to create and publish content to the University mobile |
Business Owner: |
Lisa Holdeman (Modo); Jeff Morgan (Provost) and Scott Sawyer (Registrar) |
UIT Service Manager: |
Jody Gillit |
UHS Service? |
No |
How To Request: |
365 form linked from Marketing web page: uh.edu/marcom/requests/uh-go-feature-request |
Minimum Service Level: |
99% |
Maintenance Windows: |
Fridays, 5 a.m. - 8 a.m. CT, as needed (end user service interruption possible, but not typical); First Sunday of each month, 5 a.m. - 9 a.m. CT (intermittent admin service interruptions only) |
Support (Tier 1): |
Modo: UH Go Support (uhgosupport@uh.edu) |
Support (Tier 2): |
Mobile Strategy Manager (Jody Gillit: Ph. 832-842-4737 (w), email: jlgillit@cougarnet.uh.edu) |
Support (Tier 3): |
Modo Labs Support (support@modolabs.com) |
Charges (if applicable): |
Not Applicable |