Incident Management: Forensics, Response & Reporting
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Description of Service: |
Management of security incident investigation and documentation. |
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Business Owner: |
Administration (A&F) |
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UIT Service Manager: |
Eric Mims |
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UHS Service? |
Yes |
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How To Request: |
uh.edu/infotech/services/_infrastructure-uh-community/#incidentmanagement |
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Minimum Service Level: |
M-F 8 a.m. - 5 p.m.; Level1 incidents within 1 business hour |
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Maintenance Windows: |
Not Applicable |
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Support (Tier 1): |
Email security@uh.edu or Call 2-4695 |
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Support (Tier 2): |
Not Applicable |
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Support (Tier 3): |
Not Applicable |
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Charges (if applicable): |
None |