Answerpoint for UH Main Listed Number (University Call Center)
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Description of Service: |
Management of incoming calls to University main phone number 3-1000, including response to inquiries as first point of contact and call routing. |
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Business Owner: |
Administration (A&F) |
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UIT Service Manager: |
Leroy Mays |
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UHS Service? |
No |
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How To Request: |
uh.edu/infotech/services/_infrastructure-uh-community/#callcenter |
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Minimum Service Level: |
M-F 7 a.m. -7 p.m. |
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Maintenance Windows: |
Not Applicable |
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Support (Tier 1): |
(713) 743-1000 |
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Support (Tier 2): |
713-743-1411 |
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Support (Tier 3): |
Unified Communications: unifiedcommunications@uh.edu |
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Charges (if applicable): |
Not Applicable |