University Information Technology: About Technology Services & Support - University of Houston
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About Technology Services & Support

TSS is responsible for all IT customer support including management of the UIT Support Center, UIT communications and Internet services, and UIT facilities such as the Technology Commons.


To be the premier provider of innovative technology support solutions.


Provide high quality, cost-effective technology support to members of the University community, enabling them to acheive the mission and goals of UH.


  1. We are dedicated to providing the highest level of service to our customers.
  2. We are committed to empowering our employees.
  3. We are dedicated to teamwork and collaboration.
  4. We are committed to a diverse workforce, acknowledging the unique contribution of each individual.
  5. We are committed to being leaders in providing innovative technology support solutions.
  6. We value our customers and employees and will treat them with the highest level of professionalism and respect.
  7. We will embrace quality in all we do.
TSS Management Team
Name Phone Position
David W. Johnson 832-842-4900 Assistant Vice President
Rita Barrantes 832-842-4702 Director, IT Services
Leroy Mays 832-842-4618 Director, UIT Customer Services
Diane Trippel 713-743-1504 Director, Web & Communications Services
Charles "Chuck" Way 832-842-4654 Dir, Campus Safety Systems