New University Information Technology Director
David
Johnson joins the university as the
new executive director of UIT's
Technology Services and Support
Department. He is a seasoned IT
professional and previously held the
position of Chief Information
Officer at the University of New
England. In his new post at UH,
David will direct a staff of 120 who
provide a broad range of IT services
and support to UH.
�TSS provides the gateway to the
services and support UIT provides
our university,� explained UH/UHS
Chief Information Officer Dennis
Fouty. �It has a broad impact
touching almost every person
affiliated with UH. In addition,
this is a time of great change for
the University as it strives to
become a nationally competitive,
Tier One University. I believe
David�s knowledge, skills and
abilities will be essential to help
UH and UIT achieve our Tier One
vision.�
TSS services include web and
electronic communication
technologies, streaming media and
video production services, lecture
capture and web-based collaboration
services, help desk support,
instructional equipment, the
University's primary call center,
telecommunications services,
computer account management, desktop
services, training, and a large
student computer lab.
David intends to empower every
member of the TSS organization to
improve services provided. "Through
customer service, transparency,
communication, and an organizational
structure that focuses on continuous
improvement, we can leverage the
experiences of every member of the
support organization from the
front-line responder to senior
management," David said.
David holds a Bachelor of Arts
Degree in Broadcast Production from
the University of Maine in Orono
(1989) and a Master�s Degree in
Technology Management (2010) from
Marshall University in Huntington,
West Virginia.
�We are extremely pleased David is
joining UH, recognizing his
significant experience in higher
education information technology,
strategic planning and
organizational management,� said Dr.
Fouty.
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