Administration and Finance Focus

April 2009
March 2011
Employee Spotlight � David Johnson

Student Spotlight � Bethel Glumac

Events Calendar



Dining Plan Approved for 2011-12

Branch out your Burger Savvy with Four New Burger Creations at Burger Studio

UH Hilton Restaurant Manager Wins Spirit of Hilton Award

Don�t Keep it to Yourself � Share your Opinions with UH Dining Services

Executive Chef Brent Gorman Earns ProChef�s Certified Chef de Cuisine

Catering on Cullen March Special

HUB Statistics

University Travel Insurance Discontinued

P-Card and Travel Card Update

Office Supply Vendor Show on March 10

Green UH
UH Earns Silver STARS Rating for Sustainability Initiatives

Winner Chosen for Green UH T-shirt Contest

METRO On-site Service Brings Students to Green Commuter Fair

Urban Harvest � Planning the Spring Vegetable

New Online Housing Application to Streamline Process

Residents Make Valentines for Hospitalized Children

Parking and Transportation
Parking Strategic Plan Approved by Board of Regents

Response to Cullen Field Concerns

Frontier Fiesta
Parking Plan

Keeping you Posted on METRO�s Light Rail Construction

METRO Service to the Houston Rodeo

Plant Operations
CenterPoint Energy Easement Clearing

Policies and Procedures
As the UH Policies and Procedures World Turns..

Public Safety
University Oaks Community Parking Follow Up

Obtaining Employee Driver Records is Now Quick and Economical

Stay Green and Donate


Quick Tip: For enrollment services questions, students can call 713/743-1010. .

If you have comments or would like to submit an article to future newsletters, contact Lindsay Marshall at lmmarshall@uh.ed by the 20th of each month.




University of Houston Hilton Restaurant Manager Juirl Benjamin received the Spirit of Hilton award on Friday, Feb. 18, 2011. The Spirit of Hilton award is one of the most prestigious awards given out by the company to staff members.

Benjamin won the award thanks in large part to a letter from a Hilton Honors member that showcased his outstanding customer service.

�I had a button torn and lost from my suit jacket but I had meetings in three cities over the next 2-3 days and needed it repaired,� read the letter. �During lunch, I asked the waitress if there was [a repair shop] on campus so I would not need to travel far and wait. She said she didn't think so. She came back with Mr. Benjamin who offered to help; he was professional and ingratiating in a customer-focused manner. He returned the suit jacket fully repaired. The waitress informed me that he used a button from his own suit jacket (not a spare) and did the work himself -- he did not mention this to us until I asked him to confirm it afterwards. In 20 years of travel, with my employees in places like UK, Germany, San Fran, Chicago and running a national sales force with a global P+L (elite member of multiple airlines) requiring intense national and global travel, I never received that level of service. Mr. Juirl Benjamin is the kind of employee who will change someone's perception of a hotel chain permanently. He deserves all the kudos, promotion opportunities and incentives that Hilton offers to its employees.�

During the award ceremony on Friday the president of Hilton North America called to personally thank Benjamin. Benjamin also received a plaque, certificate and $350 reward for his service.

We at UH Dining Services would also like to publicly thank Juirl Benjamin for his continued dedication and service as the Hilton Restaurant Manager.

For more information about UH Dining Services, visit