What must I do get a refund for
money lost in a vending machine?
Step 1- Call University Services and
report the problem with the machine.
Dial
713-743-5723 and let the
representative know the following:
-what type of machine took the money
(beverage, snack, fresh food, frozen
food, coffee or ice cream
-what location (building name)
-a description of what happened
-amount of money lost
Note: You can also file your report
by providing the information mentioned
above via email at
universityservices@uh.edu or by
completing the on-line form
available at
www.uh.edu/busservices
(click on vending).
Step 2 � Complete the Vending
Refund Request Form and
click here for the
refund request form then submit it
to one of the three refund locations
on campus.
Vending Refund Locations
-Cashier�s Office in the Welcome
Center
-Business Office in the University
Eye Institute
-Purchasing Department in University
Business Park
Take proper ID (valid Cougar 1 Card
or driver�s license). It is required
to get your refund.
After a quick review of the
information on the completed form,
you will receive the refund right
away.