Level II Courses: International Introductory Certificate in Logistics and Transport (4 courses)
Who should take Level II Courses? If you have a basic understanding of the functions of the logistics profession and would like to fine tune your understanding of the industry these courses are for you. These courses are ideal for those at the early stages of their career and entry to the workforce. A typical participant has completed high school and is currently enrolled in a community college or graduated from a community college or has taken some community college courses or has gone straight into the workforce after graduating from K -12 and has taken no community college courses.
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Introduction to Logistics - This unit is designed to introduce students to the concept of logistics in its widest sense and to some of the general practices that are important in every part of the logistics working environment. Introduction to Logistics covers people in the working environment, sustainability and the environment and communications technology.(required)
Introduction to Customer Service and Marketing - This unit introduces students to the main principles of customer service and marketing in a logistics and transport environment. Students will study the customer processes with focus on retaining customers and developing effective relationships with them.
The unit comprises of the concept of the market, market segmentation and the importance of understanding customer requirements. Students are also introduced to the concepts of developing a marketing plan, market research and the influence of the external environment on marketing. (required)
Introduction to Warehousing and Inventory - This unit is designed to introduce students to the concept of warehousing and inventory and its place in a supply chain. The unit covers such topics as: storage and materials handling, warehousing principles and processes and managing inventory.
Introduction to Purchasing - This unit introduces students to the concept of procurement. The process of procurement is having an increasing influence on the profitability and competitive advantage of organizations today and this unit emphasizes the need to achieve a professional procurement function. The introduction to purchasing will examine the scope of purchasing; sourcing and contract law; progress monitoring; control and global sourcing.
Introduction to Planning and Operation of Freight Transport - This unit is designed to introduce students to the systems and mechanisms used in planning, organizing and operating of freight transport in local, regional, national and international operations. The unit includes route planning and scheduling; collection storage and distribution centers; mechanisms for controlling operations; regulation and enforcement of freight transport.